Business Advisor Field Support Specialist

About the Company:

Imagine a career where your passion meets purpose, and your work has a global impact. At United Franchise Group, we're not just offering jobs-we're offering the chance to be part of something bigger. We're looking for individuals who want to innovate, inspire, and lead in a company that's shaping the future of franchising worldwide.

For nearly 40 years, UFG has been at the forefront of franchising, growing from a small team to an international powerhouse with over 1800 locations in 60 countries. But we're just getting started, and we want you to be a part of our next chapter. Whether you're just starting out or looking to take your career to new heights, UFG offers positions at every level, with the tools and support to help you succeed.

Our headquarters in West Palm Beach, FL is more than just an office-it's a hub of creativity, collaboration, and community. Here, you'll find a culture that celebrates diversity, encourages innovation and rewards hard work. From day one, you'll be surrounded by people who are passionate about what they do and driven to make a difference.

At UFG, we're proud to be recognized as the #1 Best Place to Work in South Florida (Large Company Division, 2026) , reflecting our people-first culture and commitment to creating an exceptional employee experience.

This is more than a career-it's a calling. At UFG, we believe in taking care of our team as they take care of our franchisees. That's why we offer competitive pay, comprehensive benefits, and perks that go beyond the ordinary.

Are you ready to make your mark? Join us at UFG and be part of a team that's changing the world, one franchise at a time.

About the Role:

If you’re a problem-solver, a people-person, and someone who knows what it takes to run a successful sign business, this could be a great fit.

We’re looking for a Business Advisor / Field Support Specialist to work directly with Signarama franchise owners across your assigned territory. This is a hands-on role where you’ll spend time in the stores, work alongside owners and their teams, identify opportunities, solve problems, and help businesses become more profitable and successful.

You’ll wear a lot of hats — coach, advisor, problem-solver, trainer, and sometimes just the person who can walk into a store and say, “Okay, let’s figure this out.”

As a Business Advisor / Field Support Specialist, you’ll travel throughout your assigned territory visiting Signarama locations and working directly with franchise owners and their teams.

Essential Duties:

• Visit franchise locations to understand what’s working and where there are opportunities to improve.
• Work directly with owners and managers on sales, operations, marketing, staffing, and profitability.
• Use P&Ls and other financial information to help identify opportunities for growth.
• Help franchisees set realistic goals and create plans to achieve them.
• Provide guidance on marketing programs, training, technology, and best practices.
• Help troubleshoot operational and technical challenges.
• Share ideas and successful practices from other Signarama locations.
• Work closely with the corporate team to make sure franchisees have the support and resources they need.
• Build strong, long-term relationships with franchise owners and their teams.
• Celebrate successes and help work through the challenges that come with running a business.
• Travel approximately 50% of the time throughout your assigned territory.

Qualifications:

Sign Industry Experience Is Important.

We’re looking for someone who understands the sign business . Experience working in a sign shop, sign franchise, signage manufacturing, sales, production, installation, or a related area is highly valued.

You don’t necessarily need to have done every job in a sign shop, but you should understand the industry, the challenges owners face, and what it takes to turn opportunities into profitable work.

Previous experience as a Business Advisor, Field Support Specialist, Operations Manager, General Manager, or similar role is a plus. Franchise experience is also helpful.

Other Qualifications:

• Experience working with budgets and P&L statements.
• Understanding of sales, marketing, and retail business practices.
• Experience helping businesses improve processes and profitability.
• Strong project management and organizational skills.
• Ability to help franchisees work through labor, vendor, supplier, and operational challenges.
• Strong communication and relationship-building skills.
• Comfortable working with owners, managers, and employees at all levels.
• Strong problem-solving skills and a willingness to get involved and find solutions.
• Technical aptitude and the ability to quickly learn new technology.
• Experience with graphic design software, point-of-sale systems, accounting software, or other technology commonly used in the sign industry.
• Proficient with Microsoft Office and other common business software.
• Valid driver's license and automobile insurance.
• Flexibility to travel approximately 50% of the time.

Once you become part of our amazing team of winners you'll enjoy:

• Competitive compensation
• Comprehensive training to hone your skills at our headquarters
• Travel opportunities
• Medical, Dental, Vision, and Life insurance coverage
• Generous time off (PTO)
• 401(k) plan with company match
• Social gatherings and team building activities
• Leadership workshops for personal development
• Recognition for our top performers
• Philanthropy - a chance to give back to the community

If you know the sign business , enjoy helping people, and like the idea of spending your time working directly with business owners instead of sitting behind a desk all day, we’d like to hear from you.

Join United Franchise Group and help Signarama franchise owners build stronger, more profitable businesses — one location at a time.

Apply today!