Dental Treatment Coordinator

Job Description

Job Description

We are looking for an experienced and kind Dental Treatment Coordinator to oversee the daily functions of our practice. You will play a key role in keeping our practice organized and running efficiently by coordinating patient care, supporting treatment planning, and ensuring each patient feels informed, supported, and well cared for throughout their experience with our practice.
The ideal candidate will have prior front-office dental experience and will serve primarily as our Treatment Coordinator. In order to run our practice effectively, you should show up as a leader who is approachable, collaborative, a problem solver, and one who takes initiative.

Benefits include PTO, holiday pay, medical and dental insurance, and a 401(k) with match.

We love our patients, and we work hard to provide them with the best care.

$22 - $27 hourly

• Ensure your treatment plans are scheduled and make follow-up calls on a monthly basis.

• Collect patient portions at the time of scheduling and in full by the completion of their treatment. Support patients with 3rd party financing applications when necessary (CareCredit and Wells Fargo).

• Batch all claims and the credit card terminal at the end of each day, ensuring that it correctly corresponds to the deposit slip. 

• Oversee and ensure that all procedures are walked out correctly and that the correct providers are attached for all procedures daily.

• Work with the Appointment Coordinator to manage recare and attrition lists.

• Must work towards building a great team culture.

• Run AR reports regularly and reduce collections.

• Must be a team player.

• Excellent leadership abilities include having outstanding communication, being approachable, and being calm, clear, kind, and respectful.

• A willingness to take ownership, act with a sense of urgency, and resolve issues with follow-through and timeliness.

• Working closely with upper management to facilitate the necessary resources for managing an outstanding office.

• Motivate the team to elevate the dental office to the best in class.

We are a group specialty practice committed to delivering the best patient experience every day by providing quality healthcare to families and patients of all ages. We believe in taking the time to truly understand each patient's needs, goals, and lifestyle so we can provide comprehensive solutions that improve oral health and transform smiles.

By combining quality patient care with up-to-date technology, we provide a wide variety of dental services in a comfortable and relaxing setting. Our dentists and compassionate staff are committed to identifying the root cause of each patient's concerns and delivering personalized care that supports optimal oral health.

We offer paid time off, paid holidays, a 401(k) with a 100% direct match, and dental benefits.