Front Desk Supervisor
Tara Investments
Job Overview Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Duties and Responsibilities
- Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Completes established check-in procedures for arriving guests and guest departures in order to close the guest account and make the room available for the next guest.
- Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
- Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone.
- Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests.
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
- Maintains a friendly, cheerful and courteous demeanor at all times.
- Performs other duties as assigned, requested or deemed necessary by management.
- Requires understanding of all hotel front office procedures.
- Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
- Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
- Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
- Requires supervision/management skills.
- Ability to communicate information and hotel services to management and guests.
- Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Front Desk Supervisor in Nashville, TN vacancy
$30 per hour
...Description Schedule: Sunday and Thursday | 7am-3pm Compensation: $30.00 Hourly Job Overview: Oversees all Front Desk staff. Has the competency and intrapersonal skills to work independently, and without direct supervision. Possesses strong...SuggestedHourly payFull timeLocal areaShift workWeekend workFirstService Residential
Nashville, TN2 days ago- ...Eligible? No Overview Assist the Front Office Manager in managing the Front Office... ...have been offered. Oversee the Front Desk team's dual responsibilities as Front... ..., such as effectively communicating with supervisors, coworkers, public etc. Benefits...SuggestedTemporary workLocal areaImmediate startShift workWeekend workAfternoon shift
HEI Hotels and Resorts
Nashville, TN2 days ago - ...hospitality to life while we create an environment that allows you to be your best self and grow. We are hiring a Front Desk Supervisor to support daily hotel front office operations at one of our premium hotel properties. This is an entry-level hotel leadership...SuggestedFull timeShift workAfternoon shift
Courtyard Indy Downtown
Nashville, TN2 days ago - ...Front Desk Supervisor Opportunity Join Our Team as a Front Desk Supervisor Are you ready to be the face of our dynamic team? We are seeking a Front Desk Supervisor to bring their energy and passion to our front desk operations. Why You'll Love Working With Us:...SuggestedTemporary work
Chartwell Hospitality
Nashville, TN4 days ago - ## Front Desk SupervisorApply: On-Site: Waymore's Guest House - Nashville, TN: Full time: Posted Today: JR119822**About Us**Waymore’s... ...to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. #J-18808-Ljbffr Hei Hotels Inc.SuggestedFull timeLocal areaImmediate startShift workWeekend workAfternoon shift
- Job Description Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire...Work at office
The Joint Chiropractic
Hermitage, TN7 days ago $53.6k - $68k
...Bonus Eligible: Y Job Summary Assists the Front Office Manager in administering front... ...Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers... ...Provides information to supervisors, co-workers, and subordinates by telephone...Full timeWork experience placementLocal areaRemote workShift work- Location 446 James Robertson Pkwy,Ste 100,Nashville, TN, 37219,United States Job Category Front Desk, Receptionist, Customer Service Employee Type Full-Time Non-Exempt Travel 15% Job Summary: The Front Desk Coordinator (FDC) greets, assists, and provides direction and...Full timeWork at officeDay shift
$13 - $16 per hour
...services and products you love Employee Assistance Program - Support when you need it most Appointment-based Booking (online/app/front desk) Job Responsibilities Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and...Hourly payFull timeImmediate start- Full Time | Monday-Friday | Day Shift | Infusion Center-Based We’re looking for a Front Desk Coordinator with more than just a friendly face — we’re looking for a calm, capable operations pro who’s ready to help redefine the patient experience from the moment someone...Full timeMonday to FridayFlexible hoursDay shift
$18 - $19 per hour
Overview The Patient Services Coordinator I plays a crucial role in a healthcare facility by managing patient inquiries, appointments, and administrative tasks. This position requires exceptional customer service skills and the ability to work effectively in a fast-paced...Full timeWork at office- ...Guest Services / Front Desk Supervisor Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness...Local areaFlexible hoursShift work
Vision Hospitality Group
Nashville, TN5 days ago $24 per hour
...team meetings/trainings, and manage staff schedules to ensure desk coverage. Create operating systems and checklists to ensure a... ...property. This position requires you to work exclusively at the front desk. Follows all HR and Risk Management Company Policies...Hourly payWeekly payFull timeTemporary workFor contractorsShift workNFC Amenity Management
Nashville, TN4 days ago- ...Front Office ManagerNashville, TN 37203Salary Range $55,000.00 - $60,000.00 Salary/year Position Type Full Time Job Shift AnyOverviewYou... ...Role As the Front Office Manager, you oversee all front desk operations and guest service functions. You support staffing, training...Full timeShift work
Dimension Hospitality
Nashville, TN4 days ago $60k - $65k
...Front Office Manager Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels... ...reports. You will develop and mentor a team for the Front Desk Agents, Bell Staff, Concierge You will ensure proper training...Daily paidWork at officeFlexible hoursNight shiftPyramid Global Hospitality
Nashville, TN5 days ago- ...values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees. About the Role: Front Office Manager As our Front Office Manager, you will play an integral role in delivering an exceptional guest experience while...Temporary workLocal areaImmediate startWorldwideShift workAfternoon shift
Millennium Hotels - Lakefront Anchorage
Nashville, TN1 day ago - ...General Summary of Duties: The Front Office Manager is responsible for leading the daily direction and administration of Front Office... ..., retain, motivate and develop Front Office associates and supervisors; assist with hiring, training, coaching, counseling, performance...Immediate startFlexible hoursShift workAfternoon shift
Shopping Center Management d b a Turnberry Associates
Nashville, TN1 day ago $19 per hour
...Part-Time Front Desk Coordinator Location: Nashville, TN Schedule: Part-Time (20-25 hours per week) Pay Range: starting at $19/HR, depending on experience Job Type: Permanent Our client is seeking a friendly, professional, and highly organized Part...Permanent employmentTemporary workPart timeWork at officeLHH
Nashville, TN4 days ago- Guest Services / Front Desk SupervisorOur Culture:We are a highly entrepreneurial company limited only by our imagination. Diversity and... ...make a difference.Job Description:Guest Services / Front Desk Supervisor assists the Front Office Manager/Operations Manager in...Local areaFlexible hours
$13 - $16 per hour
Boardroom is hiring in Brentwood, TN for a BD position. The role offers starting pay of $13-$16 per hour with monthly bonuses and comprehensive benefits, including health, dental, and vision insurance after 30 days, plus paid time off and holidays. You will greet guests...Hourly pay- ...-specific employee discounts * Long term/short term disability * Life insurance Primary Responsibilities * Coordinate the Front Office's daily operations by assisting guests with check-in and out, providing support to staff with any questions or guest situations...Full timeTemporary workWork at officeLocal areaImmediate startShift work
$25 - $29.81 per hour
...and the team together. You need 2-3 years of experience in administration, reception, or client service. Why it's worth a look A front desk role that doesn't dead-end. You'll process client account checks under FINRA/SEC requirements, support compliance, and work with...Full timeWork at officeAfternoon shift- The Front Office Manager is a key leader in delivering exceptional guest experiences. This role upholds and models the company’s values... ..., and trans-local hospitality. The manager leads the front desk team with passion, creativity, and professionalism, ensuring every...Local area
- ...Assistant Front Office ManagerThe Assistant Front Office Manager is responsible for leading in the direction and administration of... ...required to perform any other job-related duties assigned by their supervisor or management.Qualifications:Ability to speak, read, write and...Flexible hoursShift workAfternoon shift
Shopping Center Management d b a Turnberry Associates
Nashville, TN5 days ago - ...What We're Looking For : An experienced and dynamic Assistant Front Office Manager who will lead the guest services team with... ...Loews Hotels' commitment to excellence. As the face of our front desk operations, you'll champion service standards, inspire your team...Work experience placementWork at office
Loews Hotels
Nashville, TN2 days ago - ...Assistant Front Office Manager The Assistant Front Office Manager is responsible for leading in the direction and administration... ...required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Ability to speak,...Immediate startFlexible hoursShift workAfternoon shift
Shopping Center Management d b a Turnberry Associates
Nashville, TN1 day ago $60k
...Assistant Front Office Manager Division: Grand Hyatt Nashville Description: The Assistant Front Office Manager plays a key leadership... ...the Experience & Future: Lead and supervise the Front Desk and related guest service departments, including hiring,...Daily paidFull timePart timeShift workNight shiftHM Alpha Hotels & Resorts
Nashville, TN2 days ago- ...Assistant Front Office ManagerRecognized as a Tennessean Top Workplace, Loews Nashville Hotel offers careers in a newly renovated luxury... ...Hotels' commitment to excellence. As the face of our front desk operations, you'll champion service standards, inspire your team...Work experience placement
Loews Hotels
Nashville, TN1 day ago - ...Looking For We are seeking an experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities... ...quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are A natural leader with the...Work experience placementWork at officeWeekend workAfternoon shift
- ...JOB DESCRIPTION Position: Guest Services Manager Classification: Exempt (Salary) Department: Front Office Department Head: Director of Front Office Reports to: Director of Front Office Welcome to Conrad Nashville. We offer luxurious accommodations...Hourly payFull timePart timeSeasonal workLocal areaImmediate startFlexible hoursShift workWeekend work
Hilton Worldwide Holdings
Nashville, TN1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Supervisor. Be the first to apply!
Related searches
- front desk coordinator Nashville, TN
- front desk supervisor Nashville, TN
- hotel front desk manager Nashville, TN
- front office supervisor Nashville, TN
- front office manager Nashville, TN
- front desk manager Nashville, TN
- healthcare front desk Nashville, TN
- medical screener reception technician Nashville, TN
- reception Nashville, TN
- concierge front desk Nashville, TN