Senior Mgr, Partner Strategy & Ops, Partnerships & Alliances

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Mgr, Partner Strategy & Ops, Partnerships & Alliances based in the United States. As a Senior Manager of Partner Strategy and Operations, you will play a pivotal role in strengthening partner ecosystems and translating strategic priorities into measurable business results. You will lead high-impact initiatives across partner programs, strategic alliances, operational governance, and technology-enabled transformation. Working across Sales, Product, Technology, Finance, Legal, Marketing, Data, and Operations, you will ensure seamless execution throughout the partner lifecycle. You will develop scalable operating models, performance frameworks, and processes that enhance partner engagement, improve productivity, and support sustainable growth. This role combines strategic thinking, analytical expertise, and hands-on program leadership in a dynamic, cross-functional environment. You will also serve as a trusted operational leader, driving complex initiatives independently while providing continuity and visibility across critical business priorities. Join a collaborative, innovation-driven team where your work will help shape partner experiences and advance digital capabilities in an increasingly AI-enabled business landscape. Accountabilities: - Lead the operational execution and continuous improvement of partner programs, including partner tiers, benefits, scorecards, governance frameworks, participation criteria, and end-to-end partner journeys. - Coordinate program implementation across partner managers and supporting teams, manage review cycles and governance forums, and facilitate the transition of existing partners into updated program structures.

- Develop standardized processes, communication plans, playbooks, and enablement materials to drive consistent program adoption, improve partner engagement, and strengthen operational effectiveness. - Independently lead strategic partner initiatives from initial definition and planning through implementation, launch, adoption, and stabilization, ensuring alignment across business functions. - Establish clear project objectives, scope, milestones, responsibilities, dependencies, decision points, and success metrics, working closely with internal stakeholders and selected partners to address requirements and adoption challenges. - Manage partner launch governance and project management office activities by overseeing intake, assessment, prioritization, launch readiness, stage gates, integrated delivery plans, and post-launch reviews. - Coordinate cross-functional stakeholders, resolve delivery issues, escalate critical decisions with actionable recommendations, and communicate project progress, risks, trade-offs, and required actions to senior leadership. - Maintain partner scorecards, program KPIs, performance dashboards, and recurring business reviews, analyzing engagement, pipeline, revenue, adoption, and participation to identify trends and improvement opportunities. - Translate performance data into actionable recommendations regarding partner progression, investment, enablement, and intervention strategies, preparing executive-ready presentations and decision-support materials. - Collaborate with Revenue Operations, Finance, Data, Sales Operations, and Technology teams to improve data quality, reporting accuracy, attribution, and analytical efficiency while reducing manual work. - Identify opportunities to simplify, standardize, redesign, and automate partner operations, translating business needs into detailed requirements, workflows, user stories, acceptance criteria, and implementation plans. - Lead or support technology-enabled initiatives involving CRM systems, partner relationship management platforms, partner portals, workflow automation, analytics, integrations, and AI-powered processes.