Private Household Operations Director

Job Description

Job Description

Private Household Operations Director

Job #: J2136

Position Details: Full Time.

Day: Monday-Friday.

Time: 9 AM-5 PM (Must be flexible).

Compensation: $120,000 - $150,000 per year, Paid via W2 (on the books).

Benefits: Competitive benefits package offered.

Start Time: Immediately

A family is seeking an experienced Home Office Assistant & Household Operations Director to provide support within a structured family office environment.

This is not a traditional office administrative role. Prior experience working in a home environment is required.

The position serves as the central operational coordinator responsible for ensuring the household and family logistics run smoothly, efficiently, and predictably.

The ideal candidate is a high-level Family Office Executive Assistant or Estate Manager professional with strong operational judgment and experience coordinating complex household environments.

This is a long-term opportunity for a professional who enjoys building systems, maintaining operational stability, and supporting a complex household environment.

Core Responsibilities:

Household Operations Oversight:

• Maintain structured household calendar systems (Cozi and related platforms).
• Coordinate school, medical, camp, and extracurricular logistics.
• Ensure seamless transitions across daily routines and schedules.
• Eliminate last-minute operational disruptions.

Operational Systems & Process Development:

• Design and document repeatable household workflows.
• Build continuity systems that remain functional through staff transitions.
• Reduce operational bottlenecks and single-point-of-failure processes.
• Maintain structured communication and escalation channels.

Vendor & External Service Oversight:

• Coordinate and oversee external service providers including:
• Bill-pay and bookkeeping services.
• Travel advisors and event support providers.
• Household maintenance vendors.
• Postal and mail processing systems.
• Insurance and payroll providers.

Transportation Infrastructure Coordination:

• The household operates a structured transportation model using a vetted bench of drivers.

Responsibilities include:

• Maintaining predictable pickup and route coordination.
• Ensuring communication between drivers and childcare professionals.
• Maintaining backup transportation coverage.
• Identifying and resolving reliability gaps.

Project Leadership:

• Move initiatives from concept to completion.
• Maintain accountability across vendors and service providers.
• Sequence operational steps and track progress.
• Ensure forward momentum independent of principal bandwidth.

Candidate Profile:

• We are seeking a high-caliber professional with experience in:
• Private family office environments.
• Estate management or complex executive support.
• Multi-vendor coordination.
• Operational systems design.
• Strategic logistics and scheduling.

The ideal candidate demonstrates:

• Exceptional organizational judgment.
• Systems thinking and problem-solving ability.
• Emotional intelligence and discretion.
• Calm, structured leadership style.
• Confidence working independently.
• Ability to coordinate professionals without micromanaging.

Personal Characteristics:

• Calm, steady temperament.
• Strong operational thinker.
• Non-ego driven leadership style.
• Protective of principal time and attention.
• Clear and professional communicator.
• Highly discreet and trustworthy.

Work Environment:

The household values:

• Clear authority lanes.
• Mature and direct communication.
• Structured working environments.
• Long-term professional alignment.
• Discretion and confidentiality.