Front Desk Medical Receptionist

Job Description

Job Description

We currently have an exciting new opportunity for a full-time Front Desk Medical Receptionist. This person plays a critical role as they are the first point of contact for all our patients and guests. Exceptional patient and guest service is extremely important in this role. The person will be responsible for processing patients quickly and efficiently for treatment, gathering/updating information as well as getting financial/demographic information.

We are in search of a team player that has the following:

Responsibilities:

• Greets patients, guests and sign them in upon arrival.
• Obtain insurance and demographic information
• Provide patients with intake and new patient forms as well as legally required documents.
• Provide patients with support and guidance as needed.
• Process payments for payments for co-pays and uninsured cash patients.
• Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs.
• Schedule appointments for new and reoccurring patients based on the physicians’ availability.
• Call patients to remind them of upcoming appointments.
• Prepare patients chart prior to their visit.
• Insurance verification. (PPO, HMO, Medi-Cal, Medicare)
• Assist in obtaining treatment authorizations, preparing and stocking treatment rooms.
• Perform back office clinical tasks such as taking vital signs, history and medication intake. Assisting physicians during procedures.
• Experience with EMR and documenting patient notes and services according to office policies and procedures.
• Performs other duties as assigned.

Requirements:

• Minimum of 1 year of medical reception or medical assistant experience is preferred.
• Good command of English oral and written. (Bilingual Spanish required)
• Knowledge of Microsoft Office or other computer systems helpful.
• Current CPR/First Aid card.
• Current TB negative test.
• Knowledge of EMR. (E-Clinical Works or similar preferred)
• Excellent customer service skills.
• Attention to detail and accuracy.
• Self-motivated, responsible, reliable and honest.
• Must be a team-player who interacts well with others.

We offer an exceptional benefits package, which includes medical, dental and vision. Our team of highly qualified physicians and staff will also provide you with exceptional training and mentorship for your career.

If you want to be apart of our team and make a difference in the lives or our patients and their families, please contact us at View email address on ziprecruiter.com or you may call us at View phone number on ziprecruiter.com.

Location: Panorama City, CA

Reports To: Manager or Assignee

Classification: Non-Exempt (Full-time or Part-time)

Salary Range: $19.00(Low) - $22.00(Median) - $25.00(High)