Senior Solutions Engineer

Mujin is the future of industrial robotic systems in production and distribution environments. Our technology gives robots perception and awareness, enabling them to take on more advanced tasks. Our aim is to revolutionize the use of robotics within industry to free human resources from labor intensive tasks to focus on more intellectual challenges. Solutions Engineer Responsibilities Identify and analyze the customer's requirements and needs then transfer these requirements to state‑of‑the‑art solution designs that match and balance customer business needs with Mujin product offering. Ensure technical scoping is completed before proposal expectations are finalized to align scope, feasibility, and constraints early in the sales cycle. Identify the customer's automation requirements through discussions with customers. Present company offerings in a clear and understandable way to the customer with ability to maintain fluid conversations and documenting outcomes and next steps. Consistently find solutions for technical issues with tenacity and grit. Evaluate the designs based on cost, value, functionality, requirements, and risks. Provide layouts, using AutoCAD at a professional level. Provide analysis on customer data with the ability to identify and breakdown system flows. Be reliable, provide timely responses and consistent follow‑up. Provide documentation on product and solutions proposals. Provide documentation and support on department operating procedures. Create proposal estimates, ROM, Budgetary, and Firm proposal estimates with attention to detail and accuracy of material and labor scope. Conduct early technical risk reviews covering layout feasibility, throughput constraints, gripper fit, payload limitations, vision system constraints, software scope, and site‑specific constraints. Clearly identify and track what is known, what is missing, assumptions, dependencies, and blockers throughout each opportunity. Work with Salesforce, Wrike, and company ERP system to maintain accurate opportunity records, including proposal status, open items, and required information from internal and external stakeholders. Write proposals and present them in an engaged, clear, and convincing manner to the customers. Be obsessed with customer success and develop constructive working relationships with customers. Manage multiple sales projects simultaneously. Position Requirements Bachelor's degree in engineering or related disciplines. Must be proficient in the use of AutoCAD and/or SolidWorks. 5+ years in a related position having proven time management, organizational, team collaboration, problem‑solving, and communication skills. Extensive knowledge of Warehouse, Parcel, Automotive, and 3PL systems. Understanding of all types of automation solutions such as conveying, ASRS, goods‑to‑person, sortation, palletizing, depalletizing, piece picking, automated vehicles, and industrial/collaborative robots. Physical Demands / Work Environment Travel Requirement: 30-40% travel. Ability to work extended hours as required. Warehouse exposure. Prolonged periods of sitting at a desk and working on a computer. Benefits 100% Company paid Medical, Dental, Vision plus the option to buy‑up some benefits beginning the 1st of the month after hire. 100% Company Paid Life Insurance & Voluntary Benefits. 100% Company Paid Long and Short Term Disability. 15 Paid Time Off (PTO) days beginning your 1st year. 11 Paid Holidays including 2 floating holidays. 401(k) Plan. Parental Leave Benefits. Health Savings Account (HSA) option with HDHP. Flexible Spending Account (FSA) options for Medical and Dependent Care. Referral Bonuses. Company Stock Options in many roles. Mujin is proud to be an Equal Employment Opportunity employer. #J-18808-Ljbffr