Vice President- Workflow Automation Specialist

Vice President- Workflow Automation Specialist Job Req Id: 26963654 Location(s): Mumbai, Maharashtra, India Job Type: Hybrid Posted: May 14, 2026 Job Overview The Vice President – Workflow Automation Specialist will lead the transformation of the Aprimo Marketing Portal within the Marketing Technology and Delivery Team. The role focuses on developing a product roadmap, prioritizing initiatives, managing execution, and ensuring regulatory and business requirements are met. It requires close collaboration with business users, technology teams, and external partners across the bank. Responsibilities Define a multi-year product map for the Aprimo Marketing Portal application, including critical integrations within the MarTech stack. Drive execution of the transformation book of work efforts within the Aprimo Marketing Portal program in partnership with team members and other transformation teams across the bank and geographies. Create detailed requirements, work through solutions, and manage execution and rollout within a consistent global platform context. Work closely with businesses, technology, and external partners to translate business/policy needs into tangible application and operational requirements. Implement and improve regulatory controls to enhance integrity of key management reporting for marketing campaign execution. Ensure teams understand business processes, capability gaps, data sources, interfaces, and process changes required to address gaps. Assess and escalate program dependencies, risks, and issues, and drive decisions that move the book of work forward. Provide project management support to manage, track, and drive the program lifecycle with timely outcomes against regulatory and firm expectations. Apply a problem‑solving approach and work well under pressure with changing priorities. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and compliance with laws, rules, and regulations. Qualifications 6-10 years of financial services implementation experience or related technology experience. Understanding of marketing campaign execution activities across Marketing, Risk, Legal, and Finance. Strong ability to interact with and collaborate with senior business stakeholders. Capable of prioritizing competing initiatives and defining a vision in a dynamic environment. Excellent oral and written communication skills; articulate, persuasive, and strong business writing. Proficiency in Aprimo or a comparable workflow tool is a plus. Proficiency in Microsoft Suite including Excel, PowerPoint, SharePoint, and Visio. Education Bachelor’s/University degree; Master’s degree preferred. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review, please contact Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr Citi