Office Assistant

Full time (80 hours biweekly)

M-Th 630a-7p

F 630a-4p

4 Saturday shifts per quarter 745a-12p

General Summary

Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.

Qualifications

Minimum Education:

* High School Diploma or GED Required

Work Experience:

* Less than 1 year 6 months Required

Knowledge, Skills, and Abilities:

* Medical Terminology.

Duties and Responsibilities

Essential Functions:

* Answers telephones, routes callers, takes messages and provides routine information to callers.

* Greets and registers patients in accordance with established policies and procedures.

* Schedules patient appointments within established parameters.

* Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.

* Bills insurance carriers for appropriate payments.

* Contacts carriers to follow up on balances due.

* Maintains up-to-date patient accounts.

* Prepares and maintains records of patient charges.

* Creates medical records for new patients.

* Establishes and maintains files and records on an ongoing basis.

* Schedules meetings, training and other requirements for staff.

* Enters and/or retrieves data from established computer files using knowledge of various computer software applications.

* Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

Common Expectations:

* Maintains established policies and procedures, objectives, quality assessment and safety standards.

* Maintains professional growth and development.

* Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

* Opens and routes incoming mail; distributes correspondence and other material to staff.

* Orders office supplies as necessary.

* Participates in administrative staff meetings and attends other meetings as assigned.

Benefits Offered:

* Comprehensive health benefits

* Retirement savings plan

* Paid time off (PTO)

* Education assistance

* Financial education and support, including DailyPay

* Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)