Customer Service Representative

Customer Service Representative

Now Hiring: Customer Service Representative Looking for a new and exciting opportunity this is your chance to join a fast-paced environment where your work makes a difference!

Job Title: Customer Service Representative

Location: Morton Grove, IL

Shift: Day Shift 8a-5p or 7a-4p

Contract: W2 under staffing supplier; with a 6-month duration

Pay: $25.00 an hour

Responsibilities:

• Receive and accurately process customer orders.
• Verify and edit customer orders for completeness.
• Address customer inquiries and resolve issues related to delivery, complaints, and products
• Maintain an accurate customer order database.
• Generate inter-departmental inquiries for product availability and expedite requests.

Qualifications:

• High school diploma or equivalent.
• 3+ years of customer service experience working a product line that is of a technical nature (B2B preferred)
• Proficiency in Microsoft Office
• Must have experience in an ERP or CRM system, SAP or salesforce preferred
• Technical aptitude and solid math skills.
• Ability to work independently and self-motivate.
• Adaptability to a fast-paced environment.