Strategic Supplier Relationship Manager (Singapore, Malaysia)

Overview This role could be based in Singapore and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries. Please ensure that you select a country where the role is based. Supply Chain Management (SCM) is responsible for the commercial oversight, performance management, and risk governance of the Bank’s third party ecosystem. Responsibilities Act as the primary executive point of contact for designated Strategic Corporate Real Estate & Suppliers (CRES), maintaining strong, collaborative, and value-based relationships. Formulate and implement comprehensive strategies for Standard Charterer’s Strategic CRES Suppliers aligned with overall business objectives, demand management, and contractual obligations. Identify and evaluate potential new Strategic Suppliers. Develop and maintain strong, collaborative relationships with designated Strategic Suppliers, fostering a culture of partnership and mutual growth, and identifying opportunities for innovation and value creation. Drive joint business planning sessions, strategy setting, performance reviews, innovation pipeline, and continuous improvement initiatives with the designated Strategic Suppliers. Strategic & Transformation Focus Coordinate strategy development and execution to ensure alignment with business objectives and supplier performance expectations. Lead supplier relationship management to deliver long-term partnerships, resilience, and value creation. Performance Management & Optimization Accountability for relationship health indicators (trust, responsiveness, strategic alignment, quality of engagement). Coordinate senior leaders’/executive sponsors’ meetings to identify value-generation opportunities and strategic alignment with the Bank. Establish, monitor and report supplier KPIs, scorecards, and service performance for designated Strategic Suppliers, in collaboration with Contract Management Services and contract owners. Lead root cause analysis for strategic suppliers for long-term or material performance issues and implement corrective actions. Identify and drive cost reduction and value-generation opportunities, value engineering initiatives, and supply chain efficiencies with designated Strategic Suppliers. Ensure sustainability and ESG-related commitments are embedded, monitored, and reported where applicable. Risk Management Proactively identify and assess supply chain risks and develop mitigation strategies to ensure business continuity. Identify relationship-driven risks (e.g., erosion of trust, supplier disengagement, misaligned incentives) and address them. Monitor geopolitical, economic, and industry trends that could impact Strategic Supplier performance or availability. Ensure contingency and resilience plans for critical services are of high quality. Exercise senior judgment in identifying, escalating, and mitigating material third-party risks, ensuring alignment between regulatory obligations, service resilience, and commercial outcomes. Maintain high standards of data quality across Strategic Supplier metadata. Support delivery of regulatory and audit obligations related to the Strategic Supplier portfolio. People & Talent Act as a subject matter expert on Strategic Supplier capabilities and market dynamics, with deep understanding of the related industry and providers. Facilitate effective communication and problem-solving between business teams and Strategic suppliers. Be a recognized relationship leader and coach, setting best practice for strategic supplier engagement across SCM. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. Ensure compliance with all applicable laws, regulations, guidelines and the Group Code of Conduct. Identify, escalate, mitigate and resolve risk, conduct and compliance matters collaboratively. Key Stakeholders Group Management Team CRES Management Team SCM Management Team Global category leads and contract owners Strategic Supplier Global Account teams CFOs, finance Risk Heads Group Internal Audit SSRM team across Tech/non-Tech categories Our Ideal Candidate 5+ years of experience in a vendor / strategic supplier management role in the professional services or finance sector. Proven experience building, repairing, and sustaining complex executive-level supplier relationships. Strategic Supplier Relationship Management / Executive Relationship Leadership. Strategic thinking and decision-making at functional, project, relationship and vendor levels. Comprehensive knowledge of vendor management and procurement processes in large, complex multinational organizations, preferably in the finance sector. Ability to work collaboratively within the team and the Bank to formulate strategies involving vendor management and suppliers to deliver business value. Strong influencing skills to work with a range of internal stakeholders and suppliers in multi-organization, multi-country, and multi-cultural environments. Strong presentation and communication skills across all organizational levels and with supplier organizations. Ability to document and manage Strategic relationships using objective and subjective metrics. Commitment to SCB values and incorporating them into corporate life. Comprehensive knowledge of Professional Services categories (management consulting, legal, audit, and insurance) and related supply markets. Advanced commercial and business acumen. Self-motivated with enthusiasm and determination to succeed. Membership in CIPS or similar. Role Specific Technical Competencies Negotiation Skills Commercial Skills Strategic Mindset Stakeholder Management Project Management Excel Skills #J-18808-Ljbffr Standard Chartered