Account Representative Assistant

Account Representative Assistant

We are seeking an Account Representative Assistant in our Finance department for our Minneapolis, Seattle, Denver, Des Moines, Dallas, Chicago, or Salt Lake City offices. In this role, you will assist the accounts receivable team and other collectors with new client intake, incoming phone calls and emails, researching payment questions and providing invoice copies, and more accounts receivable duties. You will also be a point of contact for the accounts receivable helpdesk by responding to client and internal inquiries. Are you a strong communicator and problem solver? Do you enjoy working in a fast-paced environment? If so, we would appreciate hearing from you.

Additional responsibilities include: assisting the Account Representative team, billing team, and collectors as needed; overseeing the A/R helpdesk with incoming calls and emails; responding to client inquiries via phone and email regarding billing and payment questions, researching missing payments and sending copies of invoices; responding to internal inquiries about billing and payment questions, researching missing payments and sending copies of invoices; responding to audit letter requests; responsible for printing, sorting and mailing of client monthly statements; researching all returned mail for new addresses, updating 3E address information, and re-mailing the document(s); assisting collectors with follow up calls and emails to clients and attorneys; updating the 3E database with client comments, address changes and contact information; completing write offs, short pay inquiries, and researching client payment questions; assisting with client onboarding, AR vendor set up forms, tracking payments, and help as intake specialist for new client set ups; assisting the Billing & Collections Manager with special projects, as needed; and may perform other duties not listed above.

About Dorsey: Dorsey & Whitney is a global law firm with over 650 lawyers across 22 offices in the United States, Canada, Europe and Asia. We provide strategic legal counsel to companies worldwide across a diverse range of industries, including banking & financial institutions; development & infrastructure; energy & natural resources; food, beverage & agribusiness; healthcare & life sciences; and technology. Dorsey offers opportunities for advancement within a collaborative and dynamic environment, with competitive pay and excellent benefits. Our benefits are available to business professionals working 17+ hours/week along with their dependents, including spouses and domestic partners regardless of gender. Dorsey's benefit package includes: comprehensive medical insurance with coverage for infertility, gender-affirming care, behavioral health, and access to virtual providers; dental insurance; vision insurance; 401(k) retirement savings plan with Firm contribution; basic and optional life insurance; short and long-term disability; paid time off; up to 8 weeks of paid parental leave with up to an additional 6-8 weeks of paid short-term disability for business professionals who give birth; paid holidays; paid volunteer day; discretionary bonuses (if bonus eligible); adoption assistance; healthcare, dependent care, and transportation pre-tax reimbursement accounts; back-up child and elder care program; education and college advising program; virtual tutoring; wellbeing programs and activities; mass transit program (certain offices); travel assistance program; 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost. (Some benefits are subject to eligibility criteria.) One of our greatest strengths is a friendly, cooperative culture that values and appreciates each individual. Dorsey has received external recognition for our welcoming workplace, including: Mansfield Certification Plus (Diversity Lab), Best Law Firms for Women (National Association of Female Executives and Flex-Time Lawyers), 100% rating on the Corporate Equality Index (Human Rights Campaign), Gold Standard Certification (Women in Law Empowerment Forum), and Top 100 Adoption-Friendly Workplace (Dave Thomas Foundation for Adoption). Reasonable Accommodations: Dorsey is committed to providing disability and religious-based reasonable accommodations, as well as menopause, pregnancy or lactation-related reasonable accommodations. If you require a reasonable accommodation during the application and hiring process, or if you have questions about a workplace reasonable accommodation, please contact us at View phone number on click.appcast.io.

How to Apply: Dorsey & Whitney LLP accepts online applications. Please go to the "Careers" section of the Dorsey website at and complete Dorsey's online application form. We are unable to accept application materials by mail or email. Dorsey & Whitney LLP is an EEO/AAP/Disabled Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, sex, national origin, sexual orientation, gender identity, affectional preference, disability, age, marital status, familial status, status with regard to public assistance, military or veteran status, or any other legally-protected status. Dorsey & Whitney LLP participates in E-Verify. The pay range for this position in Minnesota and Colorado only is $24.42 to $31.61 per hour. The pay range for this position in Seattle only is $27.03 to $34.97 per hour. This range represents Dorsey's good faith estimate of likely compensation at the time of posting. Actual pay will be dependent upon a number of factors, including the candidate's experience, qualifications, skills and location and may fall outside of the range indicated. Dorsey estimates it will accept applications through June 3, 2026. Please note that Dorsey is not currently accepting search firm submissions in connection with this opening. Refer to ID 4092 when applying.