Customer Experience Leader - Hybrid, Data-Driven & Team Coach

SESAC Music Group

Christian Copyright Licensing International (CCLI) in Vancouver, WA, is seeking a Customer Service Manager to lead and optimize CS operations across The CCLI Group. You will drive a customer-first culture, oversee licensing workflows, and develop a high-performing team in a hybrid work model. The role requires 7+ years in CS with 3+ years in management, strong leadership and analytical skills, and the ability to collaborate cross-functionally to improve retention and revenue. #J-18808-Ljbffr SESAC Music Group

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Vacancy posted 1 day ago

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