Operations Support Coordinator

Operations Support Coordinator

Department: Operations Support - Contracts

Location: Hybrid - Irvine, CA

Schedule: Mon–Thu 9:00 AM–6:00 PM; Fri 10:00 AM–7:00 PM

T ype: Full-Time, Non-Exempt

Why EPD

Contracts at EPD sit at the center of everything - a proposal doesn't go out, a sub doesn't start work, and a change order doesn't get paid until this function does its job well. You'll work directly with project managers, clients, and sub-consultants from your first week, with a manager who teaches the why behind each workflow rather than handing you a checklist. This is a role where catching a fee error before it reaches a client is genuinely valued, and where asking questions is expected, not tolerated.

Critical Outcomes (First 6–12 Months)

• Routine client and sub-consultant contracts move from request to full execution without project manager follow-up
• Proposals and change orders leave EPD error free (no fee, scope, or formatting corrections raised by the client)
• No contract or certificate of insurance lapses; renewals surfaced to the team at least 30 days ahead
• Contract records are audit-ready by month nine: every active agreement current, executed, and correctly logged in the system

Key Responsibilities

Contracts & Proposals

• Prepare, route, track, and close out client and sub-consultant contracts, amendments, and change orders
• Run quality assurance reviews on proposals and change orders before client delivery, verifying fees, scope, and formatting
• Monitor upcoming contract expirations and certificate of insurance renewals, and flag them early
• Maintain contract records and system data, running periodic audits to keep information complete and current

Coordination & Team Support

• Learn EPD's contract workflows and systems, then recommend efficiency improvements as your familiarity grows
• Communicate clearly and professionally with project managers, clients, and sub-consultants
• Provide backup coverage for Office Services in the Irvine office as needed - mail and deliveries, supply levels, company events, conference room, and common area setup
• Perform additional duties as needed to support company objectives

Qualifications

Required

• 0–2 years of professional experience, or equivalent combination of education and experience
• Demonstrated ability to pick up new tools, systems, and processes quickly
• Strong attention to detail and organizational skills across multiple concurrent priorities
• Clear written and verbal communication with internal and external stakeholders
• Intermediate proficiency in Microsoft Word, Excel, and PowerPoint
• Comfortable working independently and collaboratively in a hybrid setting

Preferred

• Bachelor's degree in business or a related field
• Genuine interest in business operations, contracts, or professional services administration
• Experience with e-signature platforms such as DocuSign

Compensation & Benefits Medical, dental, and vision insurance; 401(k); generous PTO; flexible spending account; life and disability insurance; discretionary bonus program.

This role is built as a starting point, not a dead end - the contracts lifecycle is one of the clearest windows into how a consulting firm actually operates.

Employment Authorization: Applicants must be currently authorized to work in the United States. EPD Solutions, Inc. is unable to provide employment visa sponsorship for this position, now or in the future.