Staff User Experience Designer
Virtual Vocations Inc
Shaping customer interactions with AI, the full-time Staff User Experience Designer focused on Conversational AI will lead research, drive experience direction, and align cross-functional teams to enhance AI-driven experiences across voice and digital channels. Key Responsibilities: Lead research and discovery to prioritize complex conversational AI challenges based on customer evidence Shape end-to-end experience direction for customer interactions with AI, establishing coherent approaches across various conversational contexts Drive alignment across design, product, engineering, and AI teams to translate customer and technology challenges into actionable decisions Required Qualifications: 8+ years of experience in UX design, conversation design, or related fields Deep experience in solving complex UX problems and shaping experience direction across products Proven success using qualitative and quantitative research to influence product strategy Significant experience defining conversational or AI-driven experiences across voice and digital channels Strong understanding of user experience implications of conversational AI technologies
Vacancy posted 4 days ago
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