Overnight Hotel Manager

The Overnight Manager will oversee all functions of the hotel in support of the GM during the overnight shift. The primary focus will be on Front Desk/Night Audit and Security, room operations, and the safety and security of the hotel. This is an 11 pm to 9 am shift position. Responsibilities: • Manager on Duty: Represents hotel leadership and handles all escalations. • Staff Supervision: Manages front desk agents and night audit staff. • Night Audit: Oversees processing of end-of-day financial reports. • Guest Services: Handles late check-ins and urgent guest complaints. • Risk Management: Monitors hotel security, fire systems, and emergencies. • Cross-Departmental Coordination: Assists housekeeping and maintenance with overnight requests. Qualifications: • Previous hotel Front Desk Operations and supervisory experience in a hotel environment is required, with a minimum of two years. • The ability to provide excellent customer service and make decisions without a lot of supervision is required. The ability to lead and direct the work of others is required. • The perfect candidate must have the ability to perform under pressure with professionalism. • The ability to respond to emergency situations and provide leadership in such situations. • Available to work overnight hours. Compensation: $58,000 - $60,000 yearly

• Manager on Duty: Represents hotel leadership and handles all escalations. • Staff Supervision: Manages front desk agents and night audit staff. • Night Audit: Oversees processing of end-of-day financial reports. • Guest Services: Handles late check-ins and urgent guest complaints. • Risk Management: Monitors hotel security, fire systems, and emergencies. • Cross-Departmental Coordination: Assists housekeeping and maintenance with overnight requests.

Compensation:
$58,000-$60,000 per year