Shipping and Receiving Clerk

Shipping and Receiving Clerk

The Shipping and Receiving Clerk controls material entering and leaving CCS. On the inbound side the position receives, verifies, documents, and routes incoming material so that it enters inventory accurately and moves to inspection or stock without delay. On the outbound side the position packages, documents, and ships customer orders so that product leaves complete, protected, correctly documented, and on the date promised.

This is one role covering both functions. Each person in the position will typically focus on one side of the work day to day, but is trained and kept current on both so that coverage, volume spikes, and absences never put the schedule at risk. Assignment between inbound and outbound is made by the Supply Chain Manager or Warehouse Supervisor and can change with the needs of the business.

This is a key position. Every dollar of material CCS buys and every dollar of product CCS sells passes through this function, and the accuracy of the work here is what inventory, cost, customer delivery performance, and audit records are built on. The position works across the organization, including Accounting, Planning, Maintenance, Quality, and leadership, and is expected to keep learning the business beyond the dock rather than staying inside a fixed set of tasks.

Due to the regulated nature of CCS products, the position exercises judgment in verifying documentation, identifying discrepancies before material is accepted or released, and holding shipments that do not meet quality or export documentation requirements.

Key Responsibilities

Receiving:

• Unload, verify, and receive inbound material against the purchase order and packing slip for part number, revision, quantity, and condition.
• Enter receipts in the MRP system accurately and on the day the material arrives so that inventory and purchasing data stay true.
• Route material to inspection, stock, or the requesting department, and identify and tag material requiring source or receiving inspection.
• Document and escalate overages, shortages, damage, and paperwork discrepancies immediately rather than accepting and sorting it out later.
• Verify that required certifications and documentation arrive with the material and file them to the traceability requirements.

Shipping:

• Pick, stage, pack, and ship customer orders complete and on the promised date, using packaging that protects the product in transit.
• Generate packing slips, labels, bills of lading, and carrier documentation and tender shipments to the correct carrier and service level.
• Assemble the required shipment documentation package, including certificates of conformance and customer specific paperwork.
• Prepare export documentation, including commercial invoices and required export control information, in compliance with ITAR and EAR requirements.
• Hold any shipment that lacks required quality or export documentation and escalate rather than release it.

Cross-Functional Coordination:

• Work with Accounting on receipt and invoice matching, freight billing, and the documentation needed to close the transaction.
• Work with Planning and Purchasing on inbound timing, expedited receipts, and what has actually arrived against what was expected.
• Work with Quality on inspection routing, nonconforming material, returned material, and the documentation that ships with product.
• Work with Maintenance on the condition and servicing of dock equipment, powered industrial equipment, and the shipping and receiving area.
• Provide leadership with accurate daily status on inbound backlog, shipments made, and anything that puts a customer commitment at risk.

Inventory and Material Control:

• Perform MRP transactions accurately for every physical move so that system inventory matches the floor.
• Support cycle counting and inventory accuracy in receiving, staging, and shipping areas.
• Maintain first in first out handling, shelf life control, and identification and traceability on all material handled.
• Handle returned material and RMA receipts according to procedure and route them to the correct owner.

Cross-Training and Development:

• Maintain current working proficiency on both the receiving and the shipping side of the function, including system transactions and documentation.
• Learn how the work connects to inventory accuracy, cost, and customer delivery performance rather than treating it as a set of steps.
• Take on additional material control, documentation, and system responsibility as proficiency grows.
• Train and support others in the function as assigned.

Compliance and Safety:

• Follow all AS9100 and ISO 9001 procedures, work instructions, and revision controls applicable to receiving and shipping.
• Comply with ITAR and export control requirements governing controlled parts, technical data, and shipment screening.
• Operate forklifts, pallet jacks, and other powered equipment safely and only with current certification.
• Follow all safety rules and personal protective equipment requirements and keep dock, staging, and aisle areas clear and orderly.

Competencies

The ten competencies below define successful performance in this position.

1. Transaction and Documentation Accuracy. Receives, ships, and transacts with correct part, revision, quantity, and location on the same day the physical move happens, and assembles the correct paperwork package every time.
2. Discrepancy Identification. Catches shortages, damage, wrong revisions, and missing certifications before material is accepted or released.
3. Export and Trade Compliance. Applies ITAR and EAR requirements correctly and stops shipments that do not meet them.
4. Customer Commitment Ownership. Treats the promised ship date as the standard, keeps inbound and outbound flowing under volume pressure, and communicates risk early.
5. Cross-Functional Partnership. Works effectively with Accounting, Planning, Quality, Maintenance, and leadership, and gives each of them accurate and timely information without being chased for it.
6. Growth and Versatility. Stays proficient on both sides of the function, seeks out what is beyond the current assignment, accepts coaching, and takes on more responsibility as capability grows.
7. Attendance. Is present, on time, and ready to work as scheduled. Follows call-in and time reporting requirements and manages planned time off so that commitments to the team and the customer are not put at risk.
8. Culture. Lives the CCS values in daily work. Treats people with respect, communicates directly and without gossip, supports decisions once they are made, and contributes to an environment where people can do their best work.
9. Safety. Works safely and protects others. Follows all safety rules, procedures, and personal protective equipment requirements, reports hazards, incidents, and near misses immediately, and does not take shortcuts under pressure.
10. Compliance. Follows CCS policies, procedures, and the requirements of the quality and export control systems that govern the work. Completes required training, keeps accurate records, and raises concerns rather than working around a requirement.

Skills and Requirements

• Must be a US Person as defined by ITAR (22 CFR 120.15) due to the export controlled nature of CCS products and technical data.
• High school diploma or GED required.
• Two or more years of shipping and receiving experience in a manufacturing or distribution environment.
• Willingness and ability to perform both receiving and shipping work and to move between them as the business requires.
• Experience with MRP receiving and shipping transactions. Familiarity with carrier systems such as UPS, FedEx, and freight portals.
• Forklift certification required or the ability to obtain it within 30 days of hire.
• Ability to read and interpret purchase orders, packing slips, engineering drawings, and revision levels.
• Working knowledge of ITAR and EAR export documentation requirements preferred.
• Experience in an AS9100 or ISO 9001 environment preferred.
• Basic computer skills including Excel, email, and handheld scanning equipment.
• Ability to lift 35 pounds and to stand and move throughout the shift.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to stand, walk, use hands and fingers, carry, climb, bend, reach, turn, twist, push, and pull, talk or hear, and move within the