IT helpdesk analyst

Job Posting

Strong stable internet connection is required. Client also requires plugging in via an Ethernet cable and not a wireless connection.

Manager's note: Please have the candidates add their top 2 shift preferences on top of their resume. Pay rate: $20/hr. Client is looking for up to 10 candidates for this group. Client will be using Hireflix for 1st round interviews as a virtual interview, then those we'd like to continue the process with client will conduct 2nd interviews live. Either over TEAMS or in-person. All shifts include 15 minute paid breaks and 1 unpaid 30 minute lunch.

10:00 AM - 6:00 PM Working days: Monday - Friday, days off: Saturday, Sunday

11:00 AM - 7:00 PM Working days: Monday - Friday, days off: Saturday, Sunday

12:00 PM - 8:00 PM Working days: Monday - Friday, days off: Saturday, Sunday

4:00 PM - 12:00 AM Working days: Monday - Friday, days off: Saturday, Sunday

4:00 PM - 12:00 AM Working days: Sunday - Thursday, days off: Friday, Saturday

Position overview: 12-month contract (with the potential to extend up to 24 months). Contract length is determined by business need as well as individual reliability and performance. Position will be a hybrid model. Some in-office presence will be required for certain shifts. 2 flexible days in office, 3 days remote each week for certain shifts. Off-hours shifts are 100% work remotely. Days/hours are subject to change depending on business need. For those working certain shifts the in-office requirements are to live within 50 miles of either office below and be willing to commute to the office 2 days per week.

Plano TX office: 7900 Windrose Ave, Plano TX, 75024

Portsmouth office: 225 Borthwick Ave, Portsmouth, NH 03801

Training requirements: 3-week training program that is instructor lead. Training is mandatory and scheduled for 35 hours per week. 8:30 am to 4:00 pm ET, Monday to Friday. Upon completion of training and demonstrated proficiency within the role, assigned shifts may change based upon business needs.