Chief Operating Officer

Job Description

Job Description

Company Overview

For over 20 years, TN HomeBuyers has been Nashville's trusted real estate investment company, helping homeowners sell their houses the easy way — with no stress, no delays, and no surprises. Whether someone needs to sell quickly or simply wants a hassle-free process, we deliver clear, reliable solutions backed by our "Sell Your House the Easy Way" guarantee.

Our mission is to provide honest solutions for homeowners while strengthening the communities we serve. We believe meaningful work comes from solving real problems for real people, and we hold ourselves to a high standard of service, follow-through, and results.

Our team operates under five core values: Team First, Responsibility, Stewardship, Trustworthiness, and Loyalty. These principles guide how we work, how we serve our customers, and how we hold ourselves accountable to the commitments we make every day.

At TN HomeBuyers, we believe great outcomes come from people who take ownership, support their team, and consistently deliver on what they promise.

Position Overview

TN HomeBuyers is seeking a Chief Operating Officer to translate company vision into disciplined execution across the business.

The COO reports directly to the CEO and is responsible for day-to-day operating execution across the organization. This role works through department leaders and managers to ensure priorities are clear, scorecards are managed, performance gaps are addressed, and the company finishes what it commits to doing.

This is not a staff, facilitator, or chief-of-staff role. The right person is a hands-on operating leader who can turn strategy into priorities, develop managers, make decisions, improve systems, and hold leaders accountable to measurable results.

The COO will work closely with the CEO, CFO, and Owner while maintaining clear operating authority within the company's approved plan. This role will have meaningful influence across acquisitions, lead intake, marketing, construction, dispositions, transaction operations, and other business functions that support company performance.

Success in this role requires strong business judgment, sales and operational accountability, financial awareness, manager development, and the ability to lead execution in a lean, performance-driven organization.

Duties include, but are not limited to:

• Translate company strategy into clear operating priorities, owners, measures, deadlines, and execution plans
• Lead the company's operating cadence, including scorecards, leadership meetings, accountability rhythms, and follow-through on commitments
• Oversee operating execution across acquisitions, lead intake, marketing, construction, dispositions, transactions, and supporting business functions
• Develop department leaders and managers so they can own their functions, lead their teams, and deliver measurable results
• Monitor departmental performance, identify gaps, and drive corrective action when results fall below expectations
• Partner with the CEO, CFO, and Owner on operating performance, business tradeoffs, staffing plans, financial priorities, and growth decisions
• Ensure sales, lead generation, and revenue-producing functions are measured and managed against clear funnel economics and performance standards
• Support P&L accountability by helping leaders understand the operational decisions that impact revenue, margin, cash flow, and profitability
• Build durable systems, processes, reporting structures, and cross-functional workflows that improve execution and reduce dependency on individual people
• Strengthen organizational resilience through process ownership, documentation, cross-training, and backup capability
• Make difficult personnel, process, and investment recommendations when the evidence supports change
• Reinforce company standards, core values, policies, and accountability expectations across the organization

Ideal candidate experience and skill-sets:

• Experience leading operations, departments, business units, or teams with measurable accountability for performance outcomes
• Meaningful exposure to P&L responsibility, operating budgets, revenue targets, margin management, or business financials
• Experience leading sales-driven, commissioned, high-ticket, or performance-based teams directly or through department managers
• Strong ability to turn company strategy into clear priorities, scorecards, operating rhythms, and execution plans
• Proven ability to develop managers, hold leaders accountable, and address performance gaps directly
• Strong understanding of how sales, marketing, operations, finance, and people systems work together to drive company performance
• Ability to use operating and financial data to make decisions, identify risks, and improve business results
• Comfortable working with an involved CEO, Owner, or founder in a lean, entrepreneurial environment
• Strong decision-making ability with the judgment to balance speed, quality, people, and financial impact
• Experience building scalable systems, improving processes, and creating accountability across multiple functions
• High ownership, strong follow-through, and ability to operate with minimal oversight
• Experience in real estate, construction, home services, direct-response marketing, inventory management, or project-based operations is beneficial but not required

What do I get?

Competitive starting salary with bonus opportunities
Medical, dental, and vision insurance
Paid holidays and vacation
Retirement plan with a company contribution match

Important:

We kindly ask that all interested candidates submit an application prior to contacting us directly. This role follows a structured and intentional hiring process, and applications must be on file for consideration. All applications are reviewed in the order they are received, so please allow our team adequate time to review your resume before following up via email or phone. If you have any time-sensitive questions or need additional clarity, you're welcome to reach out using the contact information below:

???? View phone number on us.fitly.work
???? View email address on us.fitly.work

 

Pay Range

$175,000—$200,000 USD