Receptionist (5891)

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented Receptionist who wants to make an impact in the lives of others.

Purpose and Impact:

Essential Functions:

• Screens incoming calls, takes messages as appropriate, directs caller to correct individuals.
• Greets visitors and clients, determines their needs and notifies the proper person and/or directs them to the proper office.
• Maintains an organized visitor/reception area.
• Sets up appointments for clients.
• Responds to client records requests.
• Sorts and distributes incoming mail/shipments and takes outgoing mail and or shipments for delivery.
• Notifies technicians if telephone system, copier, printer or other equipment is in need of repair or maintenance.
• Collects and places office supply orders and verifies order for accuracy upon receipt.
• Performs a variety of administrative tasks such as creating cards, room scheduling and directory maintenance.
• Assists program staff to include all necessary forms when preparing files for anticipated clients.
• Maintains a list of clients seeking assistance.
• Responsible for keeping and distributing petty cash
• Reconciles petty cash as a monthly basis
• Collects client funds, prepares the bank deposit and keeps daily records.

Other Functions:

• Attend staff meetings.
• Other duties as assigned.

Physical Requirements:

Must be able to sit for long periods of time and be able to communicate on the telephone. Must be able to operate a computer.

Education:

Associates Degree or equivalent. Could be substituted with at least 2 years’ experience.

Experience:

A minimum of 1+ years’ experience as receptionist in an office setting. Must have basic knowledge of general office procedures.

Skills:

Must have strong interpersonal skills. Must possess strong telephone etiquette and communications skills. Ability to work effectively in a culturally diverse environment. Ability to demonstrate consistent, daily work attendance. Bilingual English/Spanish required.

Other:

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Principle Accountabilities:

• Reports to Designated Supervisor.
• Accurate, prompt and courteous screening of incoming calls.
• Team player with co-workers.
• Trustworthy, dependable and organized.
• Adhere to LSF’s policies and procedures.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
  • Note: Head Start employees paid time off and holiday schedule may differ
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.