MOTOR VEHICLE REPRESENTATIVE

Motor Vehicle Representative Department of Motor Vehicles $3,745.00 - $5,429.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Final Filing Date: 11/4/2026 This position is located at the DMV Headquarters in Sacramento. Are you looking for an opportunity to launch an exciting career in government with the strength of purpose and job security to achieve personal and professional growth? If you are motivated and have experience in customer service with excellent technical, interpersonal, and verbal/written communication skills, the Issuance Unit, in the Driver Licensing Branch, wants YOU to be their next Motor Vehicle Representative (MVR)! Under the direction of an immediate supervisor, the MVR provides customer service with a courteous approach. The MVR interacts respectfully and effectively with supervisors, peers, internal and external stakeholders; interprets and applies the provisions of the California Vehicle Code, other laws, administrative regulations, policies, and technical procedures using several means of communication. All eligible applicants are encouraged to apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply. The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Salaries are non-negotiable and are subject to the California Department of Human Resources salary rules. Salaries for part-time and/or intermittent appointments may vary. Moving and relocation expenses will not be reimbursed for this position. To be considered for this job vacancy, all applicants must complete the MVR Questionnaire included in this Job Posting; must indicate their basis of eligibility (list, transfer, reinstate, demote or SROA/Surplus), the Job Control/Code (JC) number and the position number(s) in the " EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING " box of the Examination/Employment Application (STD. 678); and must complete and submit all items listed under "Required Application Documents" below by the Final Filing Date. Employment history information must be submitted on the STD. 678; attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date will result in elimination from the hiring process. You will find additional information about the job in the Duty Statement. Please submit only one application. We encourage you to apply through your CalCareer account at Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. An application package may be submitted through an alternative method listed in the "How To Apply" section below. Do not submit any documents (for example, cover letter, diploma, letter of recommendation, exam results, etc.) with your application other than a State Restriction of Appointment (SROA)/Surplus letter, transcripts if you have college education to apply towards meeting the MVR minimum qualifications, and/or the required written response if identified within this job posting. Any other additional documents will not be accepted. Adding any other additional documents will result in elimination from the hiring process. Do NOT include ANY confidential information on any documents you submit for a job vacancy. Confidential information that should be excluded or removed includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission. No telework is available. The Department of Motor Vehicles (DMV) is a recognized leader in public service and has existed for over 100 years. The DMV is responsible for registering approximately 36 million vehicles in California, and serving 34 million driver license and identification card holders, collecting over $14 billion in annual revenue. The DMV also maintains and oversees many other functions. The DMV provides quality licensing and motor vehicle-related services in its field offices located throughout California and online at . Applicants must be eligible for appointment (e.g., must take and pass examination); see Who May Apply section below for more information. Additionally, applicants must have authorization to work in the United States. Please note that we are unable to provide visa sponsorship at this time. Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Other - A written response to the item listed in the Written Response section below, no more than 1 page in length with no less than Arial 12-point font and 1-inch margins, submitted as a separate document. A Resume does not take the place of a written response. Supplemental Application - Motor Vehicle Representative (MVR) Questionnaire - To continue through the hiring process, you must meet the minimum requirements; take the MVR online exam, or have current or prior State civil service employment; and take the MVR Questionnaire located at the link below. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Customer service experience, interpersonal and conflict resolution skills, adaptability, analytical skills, verbal and written communication skills, ability to work in a diverse environment, and proficiency in Microsoft Word and Outlook. The Department of Motor Vehicles and the State of California offer many benefits to its employees. These include health, vision, and dental benefits; retirement plans (CalPERS); savings plans (401K and 457b); leave benefits; insurance (such as group legal insurance and group long term disability insurance); and employee assistance program. Benefits may be based on the job classification, bargaining unit, tenure, time base, and length of appointment. Click on each web link below for more information. The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Meredith Tising View phone number on click.appcast.io EEO Contact: Office of Civil Rights and Resolution View phone number on click.appcast.io California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.