Enterprise Account Manager

Enterprise Account ManagerAs an Enterprise Account Manager at Transportation One, you'll lead a pod of Account Managers focused on growing strategic customer relationships, increasing share of wallet, and driving revenue and gross margin growth.You'll own key enterprise accounts, lead customer strategy, manage quoting and RFP activity, and partner closely with Sales, Pricing, Procurement, and Operations to deliver results.This is a hands-on, commercially focused leadership role for someone who thrives in a fast-paced environment, understands the freight market, and wants to directly impact customer growth and business performance.Duties and ResponsibilitiesLead and develop a pod of Account ManagersCoach quoting strategy, customer engagement, account growth, and commercial executionDrive revenue, volume, and gross margin growth across strategic accountsBuild and maintain strong customer relationships across multiple stakeholder groupsLead customer calls, QBRs, RFP participation, and account growth initiativesManage spot quoting, transactional opportunities, and contractual awardsUse freight market intelligence to identify opportunities and improve customer strategyMaintain pipeline discipline, forecasting, and CRM hygiene in HubSpotPartner closely with Sales, Pricing, Procurement, Operations, and Accounting teamsSupport onboarding, account implementation, and operational alignmentDrive accountability, process improvement, and performance management within the podMinimum QualificationsBachelor's degree preferred3+ years of freight brokerage or 3PL experience with strong exposure to account growth or enterprise account managementProven success growing accounts through quoting, customer strategy, and relationship developmentStrong understanding of freight market dynamics, pricing, and carrier strategyPrior leadership or mentoring experience preferredStrong customer-facing communication and relationship management skillsExperience managing quoting activity, RFPs, and margin performanceComfortable working cross-functionally across Sales, Pricing, Operations, and ProcurementStrong analytical, organizational, and problem-solving skillsExperience working in CRM systems and managing performance through KPIsGrowth-minded, competitive, and motivated to develop into senior leadership rolesWorking ConditionsGeneral office environment. Work is generally performed in a seated position with a high volume of computer screen reading, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard equipment available.Onsite presence at Transportation One's Chicago HQ is required.EEO StatementTransportation One is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other protected category.