Supervisor-Billing

When you join Verizon

You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driving innovation creativity and impact in the world. Our V Team is a community of people who anticipate lead and believe that listening is where learning crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere & always. Want in Join the #VTeamLife.

What youll be doing

We are looking for a skilled and motivated Supervisor-Billing to oversee our high-volume Bill Print and Mail Insertion process supporting Consumer and Business Wireless/Wireline Customers.

Responsibilities include but not limited to:

• Managing the daily operations of printing and inserting of Verizon letters and invoices.
• Ability to foster a positive and safe environment working with both union and management employees.
• Monitoring work queues to ensure work is completed on time to meet Service Level Agreements and adhere to all CPNI and CPS compliance policies.
• Supervise and coach employees assess employee performance hold employees accountable take appropriate corrective actions provide training and ongoing direction and feedback to team members.
• Work with vendors to order supplies or schedule repairs to keep the facility running.
• Responsible for results in terms of overall objectives aligning with the business needs and production.

What were looking for...

Youll need to have:

• Bachelors degree or four or more years of work experience.
• Four or more years of relevant experience required demonstrated through work experience and/or military experience.
• Utilize Direct Connect and Cannon/Xerox Printers.
• Utilize Epic Inserter.
• Experience with Google Suite.

Even better if you have one or more of the following:

• Prior people management and/or leadership experience.
• Ability to prioritize workload and multitask.
• Effective communication skills both written and verbal.

If Verizon and this role sound like a fit for you we encourage you to apply even if you dont meet every even better qualification listed above.

Where youll be working

In this worksite-based role youll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. From health and wellness benefit options including: medical dental vision short and long term disability basic life insurance supplemental life insurance AD&D insurance identity theft protection pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan up to 8 company paid holidays per year and up to 6 personal days per year paid parental leave adoption assistance and tuition assistance plus other incentives weve got you covered with our award-winning total rewards package. Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc. Newly hired employees receive up to 15 days of vacation per year which grows with additional service. For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles your compensation will be adjusted to reflect your hours.

Required Experience:

Manager