Portfolio Enablement Lead

Role Description

The Senior Planning & Delivery Enablement role supports the enterprise-wide adoption of Humana Ways of Working by coaching and mentoring Agile Release Trains (ARTs), Scrum teams, and organizational leaders. This role focuses on enabling effective application of Agile, Scrum, Kanban, and SAFe practices across portfolios, with an emphasis on practical execution, team-level improvement, and consistent adoption of standards.

• Partners with one or more portfolios to facilitate working sessions.
• Provides hands-on guidance to leaders, contractors, and associates in applying Humana Ways of Working in their daily activities.
• Guides portfolios through transformations and reinforces adherence to established practices.
• Fosters collaboration, predictability, transparency, and continuous improvement.
• Contributes to building a culture of learning and innovation by applying Humana processes and principles.
• Shares proven practices across teams and portfolios.
• May support PI-level planning and execution for high-profile initiatives.
• Provides coaching, facilitation, and real-time enablement to improve delivery outcomes.
• Works under general direction and is expected to independently apply expertise to resolve moderately complex issues.
• Exercises judgment within defined frameworks, escalating more complex or enterprise-impacting decisions to Lead-level roles.
• Contributes to shaping portfolio-level and ART-level practices.
• May provide input into broader enablement strategies.

Qualifications

• On-camera participation during meetings.
• Active SAFe® certification: SPC 6.0 (or obtained within 6 months of hire).
• Typically 5+ years of related experience enabling business and technology portfolios, including experience working with senior leaders in an advisory capacity.
• Proven role-based career experience in SAFe environments as a Scrum Master, RTE, Agile Coach, or similar Lean-Agile practitioner role.
• Strong understanding of Lean Portfolio Management and Agile methodologies at scale.
• Demonstrated ability to support execution across value streams and complex initiatives.
• Proven ability to partner effectively with Technology, Product, Business, and Portfolio teams.
• Excellent communication, facilitation, and coaching skills, with strong emotional intelligence.
• Passion for improving consumer and associate experiences through continuous improvement.

Requirements

• To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service must meet the following criteria:
• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs.
• Humana reserves the right to require associates to upgrade their internet service if necessary.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• Occasional travel to Humana's offices for training or meetings may be required.

Benefits

• Competitive benefits that support whole-person well-being.
• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance and many other opportunities.