Business Development Representative

Job 153709 - Business Development Representative
New York, NY

Savory has been revolutionizing food on-demand as New York City’s first delivery-only restaurant. Since 2011, Savory’s diverse and award-winning team has leveraged their many years of experience at top restaurants, technology companies, and startups to create compelling cuisine, carefully conceived to travel. Our team is led by veterans from both inside and outside of hospitality, including Bouley, Jean-Georges, Momofuku, Canyon Ranch, The Mandarin Oriental, Whole Foods, Union Square Hospitality Group, DuoLingo, Google, McKinsey & Company, Convene and more. We are constantly striving to improve the experience of fresh food delivery while continuing to find new ways to incorporate sustainable, local and responsible products into Savory’s expansive offerings. Our devotion to industry-leading technology, passion for hospitality and determination to trail-blaze the food on demand category drives our continued pursuit of excellence and innovation in delivery.

Our 39th street headquarters also includes a showroom and take-out counter, and is open to the public during lunch hours. If you pay us a visit you can catch a glimpse behind the scenes of our 10,000 square foot kitchen and try a selection of some of the many sandwiches, salads, creative entrees and desserts that we offer as part of our expansive delivery menu.

Over the past four years, we have served over half a million meals, and are on course to grow ~400% in 2015. That’s why we need you!

Our Culture

We are a passionate, innovative, young(ish?) team that is extremely hardworking but definitely not afraid to poke fun at ourselves. We feel lucky to have the rare opportunity to be part of an entirely new category in food, and are passionate about re‑inventing the delivery dining experience to make it easier and more enjoyable. The work we do is not always easy, but it stretches team members and exposes them to a rapidly growing company, while giving them direct access to the next generation of rising entrepreneurs in food and technology.

Your Role

You will work to improve Savory’s market position and achieve financial growth. You will define long‑term organizational strategic goals, build key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions. It is your job to work with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for their organization. To achieve this, you will find potential new customers, present to them, convert them into clients, and continue to grow business in the future. Business Development Managers will also help manage existing clients and ensure they stay satisfied and positive.

Requirements

Daily Responsibilities

• Manage Business Development organization to goals, objectives and quota achievement
• Manage a diverse mix of territory/industry-based sales development positions with diverse responsibilities of prospecting, outbound tele‑prospecting and upsell/cross‑sell sales transaction support
• Monitor and refine sales lead processes and metrics. Manage territory/industry assignment
• Ensure the effective use of Salesforce.com system including proper data entry and all activity updates. Collection of all emails through daily contact.
• Compile weekly/monthly team reports, modify as needed
• Proactively work to improve the cadence and throughput of the assigned sales development resources as we grow Savory’s marketplace presence and success story
• Work closely with the sales team to ensure a positive working relationship/environment and maximize the impact and effectiveness of sales development
• Work with Marketing to ensure efficient prospect/customer information exchange and hand‑off
• Conduct weekly forecasts
• All aspects of moving leads to opportunities through effective follow up, consultative sales and utilizing the tasting platform
• Organizing and developing client catering tastings
• Become a brand evangelist and ensure 100% customer satisfaction through consistent follow up and excellent problem resolution skills
• Recruit, hire, train, motivate, and coach BDRs (note: successful BDRs are promoted to sales positions within one to two years, making hiring and training a particularly important function)
• Remove roadblocks to BDR success and mentor the growth

Preferred Experience

• 1-2 years of management experience in Sales, Sales Development or Inside Sales management
• Experience growing and scaling a successful sales development team in a fast growth environment
• Proven track record at establishing and achieving or exceeding measurable goals in a highly automated Sales Development environment
• Experience with start‑up environments and highly‑transactional models
• Ability to train, coach and mentor sales development reps and interns
• Ability to interact effectively with all levels of management and with multiple departments including sales, marketing, events, HR, and executive offices
• Excellent interpersonal and organizational skills
• Ability to lift and walk with up to 25 pounds
• Sales training and salesforce.com experience