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Employee Assistance Clinician Assistant Director

$105.2k - $196.7k

Ernst & Young

Location: Sacramento, Irvine, San Diego, Seattle, Los Angeles, Denver, Dallas, Phoenix, Houston, Chicago, Austin, San Antonio, Nashville

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

As an Assistant Director on the EY Assist EAP Clinical Team, you will be involved in a variety of activities associated with EY Assist, the firm's Employee Assistance Program (EAP) in a mostly remote role. These activities include but are not limited to one-on-one consults with individuals, crisis intervention and response for individuals and teams, working with clinical referrals, clinical assessments, case management and follow up for EY staff and partners. You can also expect to contribute to EY Assist program marketing and communications, relevant research, as well as professional and public speaking about best practices in workplace mental health. You'll have the chance to leverage your knowledge and expertise of analytics to assess the evolving needs of the partners and staff of the firm and the ability to drive best-in-class, impactful, innovative, and clinically informed solutions to address the mental health and overall wellbeing of EY's workforce.

Your key responsibilities

  • Contributing to EY Assist's efforts to empirically analyze the emotional health of the firm's partners and staff and contribute to initiatives addressing such findings

  • Contributing to the management of the EY Assist vendors providing well-being services to partners and staff according to vendor performance objectives

  • Providing clinical risk assessment, including suicidality assessment, depression, anxiety and addiction assessments among others, referral, and follow-up services to all ranks/levels of individuals as well as job performance referrals and fitness-for-duty coordination. Support for family members associated with the firm is also provided as needed

  • Providing consultation to senior management of the firm, Talent Team (HR), Global Security, and the General Counsel's Office in the resolution of high-profile cases and critical incidents

  • Conducting on site or virtual critical incident debriefings and support in response to workplace tragedies or traumatic events

  • Remaining current regarding workplace wellbeing and mental health research and best practices, as well as child and elder care, parenting, special needs, addiction disorders, and executive performance management, among others

  • Contributing to the marketing of the EY Assist services internally to the firm to achieve utilization levels that result in a favorable return-on-investment

  • Contributing to initiatives addressing the emotional health of the firm's partners and staff, as an individual and as member of the EY Assist team

  • Creating and delivering presentations and content (virtual and in person) around wellbeing, benefits, stress mitigation, burnout prevention and other mental health and wellbeing topics

  • Building strong, impactful partnerships with EY's talent team and leadership

  • Evaluates and recommends to the Director of EY Assist those services, coverage, and options available through occupational medicine, wellness, and consulting companies to determine which programs would best meet the needs of the firm's goals and culture

Skills and attributes for success

  • Extensive clinical knowledge and experience must be applied to each human dilemma presented to EY Assist. Must have the ability to respond decisively to emergency situations, deploying the appropriate resources and guidance, often remotely, to those in the immediate location of the emergency. Calm restraint, leadership, and the ability to make good decisions under stress is critical

  • Expertise in at least one specialty area of behavioral health practice, such as chemical dependency, post-traumatic stress, eating disorders, gambling, depression, anxiety, etc.

  • Ability to communicate effectively, develop positive working relationships with both internal and external resources and clients, proficient interpersonal communication skills,

  • Ability to positively and efficiently collaborate with team members and work collaboratively with others at EY to deliver the mission objectives of the firm's wellbeing and mental health initiatives

  • Ability to exercise sound judgment, set and manage evolving priorities, organize, implement, and administer effectively in all areas of accountability, in what is often a very autonomous position in a fast-paced work environment.

  • Experience working as an EAP professional is preferred

  • Ability to be a self-starter, initiate ideas that would enhance the EAP firm offerings

  • Technological skills in Microsoft suite of services and minimal data analysis knowledge. More advanced technological skills a plus

  • Demonstrate advanced understanding of and adherence to HIPAA privacy requirements and all relevant ethical codes

  • Participate in weekend and holiday on call rotation for urgent and emergency situations

  • Ability to travel approximately 10% of the time, occasionally with minimal notice, as needed and to work at a local EY office when needed or required (approximately 10%) of the time

  • Possess a high level of specialized knowledge of EAP, industrial / organization psychology and well-being, and work independently on non-recurring projects with limited direction

  • Adheres to local, state, and federal laws for maintaining confidentiality

To qualify you must have

  • Master's degree or advanced degree (MA, MSW, PhD) in social work, psychology, or other related field with relevant mental health experience

  • Minimum of 3-5+ years post-master's related experience, preferably in an Employee Assistance Program (EAP)

  • Active clinical state licensure in a mental health discipline (Examples: LPC, LAC, LMSW, LCSW, LAMFT, LMFT, PhD, PsyD)

Ideally, you'll also have

  • State certification in chemical dependency treatment desirable

  • CEAP - Certified Employee Assistance Professional desirable

  • Experience in the consulting / financial industry

  • Experience in human resources

  • Certified Threat Assessment Professional

  • SHRM training / certification

  • Coaching certification

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

  • We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $105,200 to $196,700. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $126,200 to $223,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

  • Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.?

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at View email address on click.appcast.io .

Vacancy posted 3 days ago
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