Branch Manager

Overview Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. Responsibilities Managing portfolio of high‑value consumer and business customers. Leading the process of referring customers to other areas of the bank to meet customer needs, deepen relationships, and build strong internal partnerships pursuant to OCR guidelines. Leading the team to provide excellent customer service and effectively resolve customer issues. Leveraging available tools and technology to identify and present sales and service opportunities. Maintaining knowledge and educating the team on all products, services, technology, and policies. Maintaining active community involvement and developing key business and community relationships. Developing key internal partnerships to drive business in the market area. Overseeing the recruitment and hiring process to ensure the assigned market is staffed with colleagues suited to Huntington’s culture. Garnering resources required to support the team. Managing overall branch operations, adhering to all operational, security, risk, and regulatory policies and procedures. Understanding branch sales, service, operations, and financial performance. Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication, and presentation. Performing other duties as assigned. Basic Qualifications High school diploma or GED and minimum of 1 year in a goal-driven retail sales leadership role, or a bachelor’s degree. Subject to additional background check requirements including providing fingerprints as required by NMLS regulations. Preferred Qualifications Bachelor’s degree and prior management experience. Ability to understand, drive, and lead branch sales, service, operations, and financial performance within the branch and digital channels. Demonstrated acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching, colleague development, and presentation skills. Excellent verbal and written communication skills. Comfort with technology such as mobile services and online banking services. Knowledge of consumer and business deposit products. Ability to develop, influence, inspire, and motivate colleagues to increase retention. Additional Information Exempt status: Yes (not eligible for overtime pay). Workplace type: Office. Certain positions outside the branch network may be eligible for a flexible work arrangement (in‑office and remote). Applicants must be currently authorized to work in the United States on a full‑time basis. Equal Employment Opportunity Huntington is an Equal Opportunity Employer. #J-18808-Ljbffr 0101 The Huntington National Bank