Front Desk Representative

Front Desk Representative

Location: Miami, FL

Job Type: Full-time

Note On-campus work in Miami, FL

About Us:

We are seeking a friendly and professional Front Desk Representative to be the welcoming face of our organization. This role is pivotal in creating an excellent first impression for visitors, clients, and employees. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to multitask efficiently in a fast-paced environment. As the Front Desk Representative, you will manage the front desk operations by greeting and assisting guests, handling phone calls, scheduling appointments, and providing general administrative support.

Key Responsibilities:

• Greet and welcome visitors and clients promptly and professionally.
• Answer, screen, and forward incoming phone calls to appropriate personnel.
• Schedule and confirm appointments and meetings.
• Maintain a clean, organized, and presentable reception area.
• Manage incoming and outgoing mail and deliveries.
• Provide general information about the company and its services to visitors and callers.
• Assist with administrative tasks such as data entry, filing, and maintaining records.

Requirements:

• High school diploma or equivalent; additional education or certification is a plus.
• Proven experience as a front desk representative, receptionist, or similar role.
• Excellent verbal and written communication skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and office equipment (e.g., phone systems, printers).