Head of Product Management, Platform

At Cleveland Clinic Health System, we believe in a better future for healthcare. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

• AI Product Manager Location
• Cleveland Facility
• Remote Location Department
• Data and Analytics-Analytics Job Code
• T97549 Shift

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

As AI Product Manager, you will provide strategic leadership for the vision, development, implementation, and lifecycle management of healthcare AI products. In this role, you will translate complex business, clinical, operational, and customer needs into scalable AI-enabled solutions that improve outcomes for patients, caregivers, providers, and healthcare organizations. You will lead product strategy, roadmap development, portfolio planning, and cross-functional execution to ensure alignment with organizational priorities and deliver measurable business value.

Working in close partnership with software engineering, data science, machine learning, clinical, operations, and business leaders, you will guide product decisions from concept through launch and ongoing optimization. You will balance customer needs, technical feasibility, regulatory considerations, and business objectives while ensuring efficient and effective product delivery. As a strategic advisor and thought leader, this position fosters alignment across executive stakeholders and cross-functional teams to advance a cohesive AI product portfolio and drive innovation, organizational strategy, and long-term growth.

A caregiver in this role works remotely from 8:00 a.m. –

• Define and execute the vision, strategy, and roadmap for AI‑powered healthcare products and platforms.
• Identify market opportunities, customer needs, and emerging AI technologies to drive innovation.
• Lead the end‑to‑end lifecycle of AI products, from discovery and MVP development to launch, scaling, and optimization.
• Translate clinical, operational, customer, and business requirements into prioritized product initiatives.
• Partner with engineering, data science, and AI/ML teams to design and deliver AI‑enabled solutions.
• Evaluate AI/ML models, data requirements, performance metrics, and deployment considerations to inform product decisions.
• Balance model performance, user experience, technical feasibility, compliance, and business objectives.
• Ensure AI products follow the established responsible AI practices, including transparency, fairness, governance, and risk management.
• Prioritize features and investments based on customer value, business impact, technical complexity, and resource constraints.
• Develop and manage a portfolio of AI products, platforms, and shared capabilities.
• Drive platform strategy, product standardization, governance, and cross‑product alignment.
• Lead executive stakeholder engagement, strategic planning, and product communications.
• Develop business cases, investment recommendations, roadmap updates, and product performance reviews.

Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or a related field

• Experience leading complex cross‑functional initiatives involving engineering, data science, design, operations, and business stakeholders
• Experience working closely with machine learning engineers, AI scientists, and data scientists to deliver AI‑powered products
• Master's degree in Business Administration (MBA), Computer Science, Engineering, Data Science, Healthcare Informatics, or a related field
• Experience with generative AI, large language models (LLMs), machine learning platforms, and AI product commercialization
• Experience managing platform products, product portfolios, and multi‑product ecosystems
• Familiarity with cloud platforms such as Azure, AWS, or Google Cloud
• Experience working for a technology vendor developing software products
• Experience with commercialized AI solutions
• Experience with AI Product Commercialization in the tech sector
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug‑free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration. Cleveland Clinic is pleased to be an equal employment opportunity employer.