Internet Sales Manager

Drive Your Career Forward with Hyundai of New Port RicheyIf you're an automotive sales leader who knows how to build teams, drive lead conversion, and create an exceptional customer experience, we want to talk to you.Hyundai of New Port Richey is looking for an experienced Internet Sales Manager to lead our digital sales operation and help take an already successful store to the next level.This is an opportunity to join one of the most recognized Hyundai dealerships in the country, lead a talented team, and make a real impact on the store's continued growth.Why Hyundai of New Port Richey?We believe great people deserve great opportunities, and we've built a dealership where top performers can thrive.#1 Volume Hyundai Store for 12 Consecutive YearsHyundai Board of Excellence Award WinnerNewly Renovated FacilityHigh-Volume, Fast-Paced Environment with Strong Lead FlowIndustry-Leading Training and Development ProgramsA Culture Focused on Growth, Accountability, and SuccessThis isn't just another management position. It's an opportunity to step into a leadership role at a dealership with a proven track record of performance and a team that's committed to winning the right way.Backed by the Strength of Lithia & DrivewayHyundai of New Port Richey is proud to be part of Lithia & Driveway (NYSE: LAD), the largest automotive retailer in North America.Our culture is built around four core values:Earn Customers for Life • Take Personal Ownership • Improve Constantly • Have FunWhen you join our team, you're not just joining a dealership. You're joining a company that believes in developing leaders and promoting from within. With more than 400 locations representing 40+ automotive brands, the career path can be as big as your ambition.We're looking for someone who can inspire a team, embrace accountability, and drive results through process, coaching, and a customer-first mindset. If that's you, we'd love to start the conversation.What You'll DoAs the Internet Sales Manager, you'll lead our digital sales strategy, drive lead conversion, and coach a team focused on delivering an exceptional customer experience. You'll work closely with dealership leadership to maximize appointment volume, showroom traffic, vehicle sales, and overall team performance.Lead and develop the Internet Sales and BDC team.Drive lead conversion, appointment-setting, showroom traffic, and sales results.Ensure timely and professional follow-up on all internet, phone, text, chat, and third-party leads.Maintain CRM accountability and monitor lead management performance.Analyze KPIs including conversion rates, appointment show rates, and closing ratios.Partner with Sales and F&I leadership to create a seamless customer experience.Recruit, train, coach, and motivate team members to achieve departmental goals.Collaborate with marketing partners to maximize lead generation and digital performance.Monitor online reputation, CSI results, and customer feedback.Prepare performance reports and action plans for dealership leadership.What You'll BringWe're looking for a leader who understands the automotive sales process, knows how to motivate a team, and thrives in a fast-paced environment.Automotive sales, BDC, or internet sales leadership experience within a franchise dealership.A history of driving appointments, lead conversion, and sales results.Strong coaching and team development skills.Experience using CRM and lead management tools to improve performance.A data-driven mindset with the ability to turn insights into action.Strong communication and leadership abilities.A valid driver's license and acceptable driving record.Total RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.