Bakery Associate - FOH

Job Description

Job Description

As a Bakery Associate at Sprinkles, you will be our brand ambassador and responsible for creating extraordinary memories and connections to our fresh baked goods. Your smile and positive energy are welcome here, and what’s not to smile about at Sprinkles? A large part of your role will be to create and maintain the Sprinkles Experience for our guests. If you have a passion for connecting with people and find yourself naturally encouraging others with positivity, we can teach you the rest.

Perks of Working with Sprinkles:

· Benefit options including Heath, Dental, Vision, Life, and 401K

· Sprinkles Associate Card to sprinkle the joy to your family, friends, and community

· Opportunity to do good – Sprinkles partners with several charities and community organizations

· Family Friendly Hours

· A chance to be a part of special memories that happen daily in our bakery

· Development and growth opportunities

Responsibilities:

· Act as a company advocate and embody the Sprinkles Culture – be alert and ready when a guest walks in and keep a positive attitude.

· Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.

· Deliver exceptional guest service, hospitality, and follow Sprinkles policies.

· Follow all steps of service and packaging techniques as trained to specifications and standards.

· Work efficiently.

· Practice proper credit card and cash handling procedures with a smile.

· Demonstrate teamwork skills as you rely on and assist fellow coworkers in providing the Sprinkles Experience.

· Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable.

· Maintain a clean workspace, wash dishes, and prepare station for the next shift

· Assist with all cleaning duties as needed, requested, or on checklists.

· Report to work as scheduled and fulfill all position requirements for the duration of shift or until relieved of all duties by a leader.

· Receive guest orders and package cupcakes and other bakery goods as needed, prioritizing by pick up time.

· Act with a high level of detail when following instructions down to the dot on top of a Sprinkles cupcake.

· Keep the workspace fully stocked with retail display, cupcakes, pre-folded boxes, stickers, bags, etc.

Requirements:

· A passion and love of the Sprinkles product, brand, and experience.

· Able to communicate verbally and understand and follow written and verbal instructions.

· Can work well under pressure while maintaining a consistent pace throughout your shift.

· Ability to be on your feet for hours at a time.

· Able to lift at least 25 pounds, which includes carrying cupcake trays, cupcake batter, and frosting in addition to bags of boxed purchases.

· Must be able to move around the front of the bakery as you bend down for bags and reach up for cupcake trays.

*Sprinkles is an equal opportunity employer