Remodel Estimator, Project Manager for Home Remodeling

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Employee discounts
• Free uniforms
• Paid time off

Remodel Estimator, Project Manager & Closer for Home Remodeling A&M Remodeling

About Us

At A&M Remodeling, a sister company to Mr. Handyman serving Brandon to Bradenton Beach, were a full-service general contracting firm with over 25 years of experience in luxury kitchen and bathroom remodeling across the Tampa Bay area. From initial concept to final walkthrough, our family-owned team takes pride in delivering impeccable craftsmanship, transparent communication, and an exceptional client experience. We believe in building lasting relationshipsone beautiful home transformation at a time.

Position Overview

You are employed as a Design Consultant responsible for leading client consultations, closing projects, and managing the pre-construction and onboarding process so each job launches smoothly. While estimating proficiency is required, the principal emphasis of this role is client engagement, solution presentation, same-visit closing, and hands-on project coordination (scheduling, procurement, permitting, and operations handoff). The ideal candidate balances design sensibility with construction know-how and excellent project management skills.

Key Responsibilities

Client Consultation, Design & Closing

• Lead in-home and virtual consultations to understand goals, constraints, and priorities.

• Present design solutions using curated sample materials (countertops, cabinet finishes, tile, hardware, etc.), recommend finishes and options aligned to style and budget, and document selections directly in the CRM.

• Apply consultative selling techniques to build rapport, address objections, present value, and close sales during the consultation when appropriate.

• Explain financing options, payment structure, and warranty coverage; assist clients with pre-qualification or lender introductions when requested.

Project Management & Pre-Construction Coordination

• Create and maintain a pre-construction checklist and project timeline for each sold job (material lead times, procurement list, critical milestones).

• Place and track material orders for long-lead items and confirm delivery windows; escalate vendor issues early to avoid delays.

• Schedule and coordinate subcontractors, inspections, and required permits; verify insurance and license documentation for all trades.

• Produce concise project handoff packets for operations that include scope, selections, vendor invoices, deposit receipts, drawings, and special instructions.

• Monitor start-to-finish tasks through the CRM, confirm start dates with clients and operations, and remain the primary client contact until turnover.

Documentation, Quality & Change Management

• Document all scope items, allowances, and client decisions clearly in ServiceTitan (or equivalent); attach photos, vendor quotes, and permit records.

• Log and process change orders promptly, communicate cost and schedule impacts to the client, and ensure accurate billing and commission treatment.

• Participate in pre-install checks and punch-list reviews; maintain attention to finish quality and client satisfaction.

Performance, Reporting & Continuous Improvement

• Track KPIs such as estimate-to-close ratio, average contract value, same-day close rate, on-time starts, change-order response time, and customer satisfaction.

• Provide constructive feedback to leadership on pricing, supplier performance, product availability, and market trends.

• Maintain current product knowledge and participate in training (sales, product lines, and systems).

Team & Performance Expectations

• Be a driven, self-motivated team player who takes ownership of individual targets and contributes positively to team goals.

• Demonstrate consistent discipline in follow-through: timely CRM updates, prompt client responses, and reliable appointment attendance.

• Meet and maintain assigned performance goals and KPIs as agreed with management. Performance goals will be clearly communicated and reviewed regularly.

• Participate in a required weekly team meeting to review pipeline, scheduling, vendor issues, and best practices. Attendance and active participation are mandatory.

• Participate in a required weekly one-on-one KPI evaluation with your manager to review performance metrics, set immediate priorities, and identify development or support needs.

Qualifications & Skills

• Proven track record in consultative selling and closing in residential remodeling, renovation, or related fields.

• Strong project management experience: scheduling, procurement, subcontractor coordination, permitting, and client communication.

• Estimating proficiency required; practical experience with ServiceTitan or similar CRM/PM systems. Xactimate experience is beneficial but not the primary focus.

• Solid working knowledge of construction methods, finishes, and installation sequencing (kitchens, baths, cabinetry, countertops, tile, flooring).

• Excellent written and verbal communication; professional presentation skills; ability to build trust quickly with homeowners.

• Highly organized, detail oriented, and comfortable managing multiple projects in parallel.

• Reliable transportation and valid drivers license required.

• Preferred: Interior design, construction management, or related degree/certification. Demonstrated history of closing significant annual sales preferred (example KPI: ability to generate and close $1,000,000+ in annual sales or equivalent).

Experience & Education

• 3+ years in home-improvement sales, design consulting, project coordination, or estimating roles (preferred combination of sales + project management).

• Degree or certification in Interior Design, Construction Management, Business, or equivalent experience preferred.

Compensation & Incentives

• Compensation: Commission-based, tiered commission structure (percentages and bonus mechanics are defined in the employee compensation plan).

• Bonuses & Incentives: Same-day close, referral, and upsell bonuses as specified in company compensation policy.

• Perks & Tools: Company-provided tablet with ServiceTitan access and mobile data plan, sample kit budget, sales and product training, and reimbursable business mileage or company car stipend per policy.

• Clawback Policy: Commissions and bonuses tied to a job will be reversed if a job cancels or a deposit is refunded within the companys specified cancellation window.

How to Apply / Onboarding Instructions

Please submit your resume, cover letter, and a brief portfolio of project estimates/designs. Please do not call the office to inquire; were focused on serving customers. In your cover letter, describe a recent consultation where you led the client to a decision, managed pre-construction coordination, and ensured a smooth handoff to operations.