Employee & Labor Relations Manager

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I. JOB OVERVIEW

Job Description Summary: We pride ourselves on being a champion to GW’s commitment to fair treatment of all members of its community and the main source of education to the university community on how to further our success and understanding of the value of a diverse workforce in our global environment. The Equal Employment Opportunity and Access office (EEOA) provides consultative services to assist staff with situations that involve allegations of unfair treatment, discrimination and affirmative action, as well as disability and religious accommodations. The Employee & Labor Relations Manager provides overall guidance to stakeholders in departments/divisions with union employees regarding all aspects of the employee and labor relations spectrum; from formal training to grievance handling to specific guidance regarding corrective actions. Serves as Subject Matter Expert (SME) and advises HR Business Partners on all facets of labor relations for the university, including interpretation of Collective Bargaining Agreements (CBA). Grievance Administration – Manages, tracks and monitors the grievance process and serves as the HR representative in the appropriate review step during the process. Labor-Management Meetings – conducts regularly scheduled meetings with Human Resources, Management, and Union representation in accordance with CBAs. Employee Relations – Provides SME guidance to HR Business Partners regarding performance counseling and corrective action and interpretation of university policies. Facilitates sound and consistent employee and labor relations decisions. Collective Bargaining – Participates in negotiations with unions. Identifies and researches potential issues which may arise during negotiations. Analyzes proposals for feasibility of acceptance. Prepares viable counter-proposals as necessary. Consults with other sections within Human Resources to determine the impact proposed contract terms may have on the University. Consults with Department leaders to ascertain their priorities and feasibility of acceptance. Monitors CBA implementation on a regular basis to track areas of concern for future negotiations. Arbitration – Assists Legal Counsel in preparing for and representing the University at arbitrations and third-party proceedings as required. Third-Party Proceedings – Investigates charges or complaints filed with third-party agencies. Conducts investigations into allegations contained within the charge. Interviews supervisors, witnesses, and other involved parties to assist in the preparation of a response to the charge. Provides assistance to legal counsel in responding to complaints and third-party proceedings, including Equal Employment Opportunity Commission (EEOC), DC Office of Human Rights, and National Labor Relations Board (NLRB) charges. Represents the University at conferences, hearings, etc. Stays informed of current regulatory requirements and changes in legislation and court decisions impacting employee relations at the University. Monitors relevant updates from regulatory agencies and collaborates with appropriate stakeholders to recommend changes to policies or processes as needed. Manages communication of potential employment litigation and/or risks to legal counsel and consults with the Office of General Counsel on labor relations matters as needed. Training and Facilitation – Researches, develops, designs, and presents training programs/sessions in all areas of employee and labor relations. Performs other duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications: Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 5 years of relevant professional experience, or a Master’s degree or higher in a relevant area of study plus 3 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. Preferred Qualifications: Extensive knowledge regarding employee and labor relations, the National Labor Relations Act, the National Labor Relations Board, and state and federal employment laws. Working knowledge of Employment Retirement Income Security Act (ERISA) requirements. Demonstrated experience with mediation and other dispute resolution systems and techniques. Demonstrated ability to develop and maintain collaborative working relationships in a consulting environment. Excellent coaching skills regarding employee and labor relations. Ability to work independently with minimal supervision in a team-based environment. Demonstrated experience managing collective bargaining agreements. Strong interpersonal, verbal, and written communication skills. Have excellent presentation skills. Ability to handle confidential and sensitive matters. Ability to work evenings and weekends on occasion during contract negotiations or to engage with second or third shift employees as necessary. GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit

II. JOB DETAILS

Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: Human Resource Management and Development (HRM&D) Family: Human Resources Sub-Family: EEO & Employee Relations Level: Level 3 Full-Time/Part-Time: Full-Time Hours Per Week: 40+ Work Schedule: Monday-Friday 8am -5pm Will this job require the employee to work on site? Yes Employee Onsite Status: Hybrid Telework: Yes Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Posting Number: S014216 Job Open Date: 06/01/2026 EEO Statement: The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. #J-18808-Ljbffr The George Washington University