Peer Recovery Specialist III

Peer Recovery Specialist III

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Peer Recovery Specialist III

Salary

$47,262.29 - $79,180.82 Annually

Location

7460 Tidewater Drive, VA

Job Type

Special Project w/Retirement

Job Number

13825

Department

Community Services Board

Division

Developmental Services

Opening Date

06/10/2026

Closing Date

6/20/2026 11:59 PM Eastern

• Description

• Benefits

• Questions

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.

The NCSB is seeking a Peer Recovery Specialist III to p rovide peer support services to adults experiencing serious mental illness and/or substance use challenges; demonstrates proficiency in personal recovery skills and utilizing coping skills in order to serve as role model of recovery; assists consumers in accessing needed psychiatric treatment, housing, medical, social, educational, vocational, and other supports; advocates for individuals receiving mental health and/or substance use services: assists individuals in creating a foundation in recovery: promotes self-determination and personal growth by assisting individuals identify personal goals; performs street and event outreach; provides education in relation to emotional, spiritual, intellectual, physical, environmental, financial, occupational, and social wellness; assists in crisis intervention; completes clinical documentation in accordance with agency guidelines.

Department Hiring Salary Range: $47,262 - $54,234

Essential Functions

• Role model recovery by maintaining personal recovery, consistent self-care, and utilizing coping skills.

• Conducts outreach to individuals in the city of Norfolk; attempts to develop relationships with persons experiencing mental illness, substance use challenges, and homelessness: discuss goals and needs and identifies natural supports and resources that may be helpful to the individual, contacts consumers face-to-face through contact, site visits, and office visits, virtual visits, or in another community setting.

• Assists individuals in building meaningful social ties within the community.

• Links to services, resources, and supports as identified, including linking to psychiatric treatment, housing, entitlements, medical care, food, skill training, etc.

• Assists the individual directly, which may include transportation, for the purpose of obtaining needed resources; advocates for the consumer to procure needed resources or services, while empowering the individual to be as independent as possible.

• Coordinates services and service planning with other providers within Norfolk Community Service Board and with other agencies, and private providers, such as psychiatric hospitals, counselors, vocational programs, doctors, etc., and obtains clinical documentation as necessary from other providers to ensure continuity of care. May perform administrative duties.

• Ensure self-determination of the individual by meeting them where they are at, providing multiple pathways to treatment and recovery, providing education, and advocating on the behalf of the individual when requested.

• Facilitates groups to provide recovery and wellness education as well as opportunities to socialize in a meaningful way with others who may have shared experiences, challenges, and solutions.

• Provides peer support services within NCSB Peer Recovery Drop-in Center.

• Maintains the Norfolk Warm Line as needed to provide support and resources to those in the community.

• Attend outreach events to advocate on a community level and provide information to those outside of the NCSB.

• Provides practical guidance and education to guide the individual in problem-solving strategies and to develop a supportive therapeutic relationship; encourages compliance with treatment, discusses relapse prevention strategies, stress management, etc.; works to resolve critical situations; links to emergency services as needed.

• Maintains chart documentation that follows agency guidelines and state regulations; ensures that documentation substantiates billing by completing documentation and submitting filing within specified time frames of providing the service; completes an accurate record of direct and consumer related service provided daily; documents within the role of a peer support specialist.

• Comply with regulations for HIPAA, mandated reporting of abuse and neglect, consumer confidentiality, and other consumer rights; maintains clinical data, in accordance with agency requirements, for consumers on assigned caseload.

• Attend agency staff meetings, case review meetings, supervisory meetings, and training as required.

• Performs related work as assigned.

Education/Experience

High School Diploma or GED.

Two years of experience working with consumers with mental health and substance use challenges. Personal Recovery Plan in self-demonstrated recovery.

Additional Information & Requirements

• Valid driver’s license.

• Completion of the DBHDS 72-Hour Peer Recovery Specialist Training.

• Registered and Certified Peer Recovery Specialist issued by Virginia Certification Board.

• Certified or able to be certified in Basic Life Support and first aid training within the first 30 days of employment preferred.

Working Hours: Full-Time, Monday-Friday 8:30 AM - 5:00 PM, rotating weekend hours and on-call for warm line coverage.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

• Yes

• No

03

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee

• Yes - I am a previous City of Norfolk Employee

• No - I am not a previous or current City of Norfolk employee

04

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

05

Please select the highest level of education you have completed.

• High School Diploma/GED

• Some College (6 months or more)

• Vocational/Technical Degree

• Associate's Degree

• Bachelor's Degree

• Master's Degree or higher

06

Are you certified as a Peer Recovery Specialist with the state of Virginia?

• Yes

• No

07

Are you a registered Peer Recovery Specialist in the state of Virginia?

• Yes

• No

08

Briefly explain your experience working with individuals with mental health and substance use challenges.

09

Do you have a valid driver's license?

• Yes

• No

10

Please provide the name, email address, and phone number of your current or most recent supervisor

11

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

12

A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?

• I have been convicted of a felony

• I have been convicted of a misdemeanor

• I have been convicted of a felony and a misdemeanor

• I have not been convicted of a felony or a misdemeanor

13

If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.

14

Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces)

• Yes

• No

15

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran

• I am a Veteran

• I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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