Medical Front Desk Receptionist

Job Description

Job Description

The Administrative Assistant provides front‐office support, customer service, and general administrative coordination to ensure smooth daily operations. This role requires a professional, organized, and service‐oriented individual capable of managing multiple tasks while supporting department managers, staff, and visitors.

Key Responsibilities

• Front Desk & Communication
• • Answer incoming phone calls and route them to the appropriate department or staff member.
  • Greet and assist visitors, determine the nature of their visit, provide information, and escort them to the correct personnel.
• Office Operations
• • Ensure all office equipment is functioning properly and coordinate maintenance or repairs as needed.
  • Monitor and maintain inventory of office supplies; place orders to replenish stock.
• Administrative Support
• • Assist department managers and staff with various administrative tasks, projects, and daily operational needs.
  • Maintain office files, records, and documentation as requested.
• Medical Record Support (as needed)
• • Prepare patient admission packets.
  • Enter data into the computer system accurately.
  • Scan, file, and organize documents.
  • Coordinate off‐site storage of records and assist with general medical record management tasks.

Ideal Candidate Qualities

• Professional and courteous demeanor
• Strong organizational and multitasking abilities
• Comfortable working in a fast‐paced office environment
• Reliable, detail‐oriented, and proactive