Office Associate II

Maine Department of Transportation – Office & Administrative Support Salary: $17.30 - $24.91 per hour Office/Bureau: Maintenance and Operations (Fleet Services) Location: Augusta, ME Opening Date: June 22, 2026 Closing Date: July 7, 2026 Responsibilities Follow state policies related to human resources, information security, and confidentiality requirements. Prepare correspondence, reports, forms, publications, charts, graphs, maps, and other informational materials using office software and graphic tools. Maintain and update web content and computerized records, forms, and documents. Review documents, identify errors or irregularities, determine facts, and take appropriate action. Perform administrative duties including scheduling, travel arrangements, appointment coordination, and document review. Coordinate and deliver workshops, training, and orientation sessions. Administer and score examinations according to established procedures. Track contracts and licenses; collect, reconcile, and process fees and funds. Assist customers, provide technical guidance, and interpret applicable policies, procedures, regulations, and requirements. Develop standard work procedures and may provide leadership, scheduling, training, and oversight for team members. Minimum Qualifications Training, education, or experience in office and administrative support work that demonstrates: 1) competency in applying modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision‑making on the appropriate processes, information, and actions in accordance with standard procedures. All positions assume the qualifications of Office Assistant I, Office Assistant II, and Office Associate I. Knowledge, Skills, and Abilities Knowledge of modern office practices, equipment, graphics, publication processes, and internet-based information distribution. Ability to prepare correspondence, reports, presentations, forms, and computerized documents. Ability to perform administrative and secretarial functions, manage records, reconcile funds, and process information accurately. Ability to interpret and apply laws, rules, policies, procedures, and documentation requirements. Ability to create informational materials, update web content, and use office technology effectively. Ability to coordinate training, communicate information clearly, resolve routine problems, and exercise sound judgment. Ability to identify errors, analyze situations, make recommendations, and support team operations. Licensing / Registration / Certification Requirements Some positions may require possession of a valid Class B Maine Motor Vehicle Operator’s License. Benefits Work‑Life Fit: 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime‑exempt employees receive personal leave. Wellness: 12 days of sick leave annually. Health Insurance Coverage: The State of Maine pays 85%–95% of employee‑only premiums ($11,196.96–$12,514.32 annual value). Use the state chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Dental Insurance: The State pays 100% of employee‑only dental premiums ($358.08 annual value). Retirement Plan: State contributions equal 14.11% of employee’s pay toward the Maine Public Employees Retirement System (MainePERS). State employees are eligible for an extensive and highly competitive benefits package covering many aspects of wellness. We are an equal opportunity employer. We welcome applicants from all backgrounds and provide reasonable accommodations to qualified individuals with disabilities upon request. #J-18808-Ljbffr