Benefits Specialist
$26 - $35 per hourLHH
Benefits Specialist
Pay: $26–$35/hour
Type: Temporary
Location: Pleasanton, CA (Onsite)
Key Responsibilities
- Respond to participant inquiries related to pension eligibility, plan benefits, and application status.
- Provide clear guidance using benefits documentation, plan summaries, and regulatory guidelines.
- Collaborate with internal teams to research complex cases and escalate issues appropriately.
- Maintain accurate case logs, documentation, and tracking reports.
- Support year‑end activities, file audits, and data clean‑up initiatives as needed.
- Assist with special projects related to pension administration and workflow optimization.
Qualifications
- Experience working with pension, benefits, accounting, or HR‑related data
- Bilingual in Spanish highly preferred.
- Strong customer service skills.
- High attention to detail with excellent data‑entry accuracy and documentation discipline.
- Strong proficiency in Excel and comfort navigating multiple administrative systems.
- Excellent written and verbal communication skills.
- Ability to prioritize tasks and meet deadlines in a case‑driven environment.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
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