Front Desk Receptionist (Bilingual - Spanish)

Front Desk Receptionist (Bilingual - Spanish) Join one of New York's most awarded mental health employers! At NYPCC, we're not just changing lives, we're redefining what it means to build a meaningful career in mental health. Serving 15,000+ clients every month for 50+ years of transforming lives across New York City. If you're looking for more than just your next job, you've found it. For over five decades, New York Psychotherapy and Counseling Center (NYPCC) has been one of New York's leading community mental health organizations, delivering innovative, compassionate care through both in-person and telehealth services. Today, we proudly serve more than 15,000 clients each month while continuing to set the standard for clinical excellence and employee experience. At NYPCC, you'll find: competitive compensation and outstanding benefits, career growth through our Academy and leadership development programs, a collaborative, mission-driven culture where our employee matters, and the chance to make a lasting impact on thousands of lives every single day. Come build a career where purpose meets possibility! Job Description General office responsibilities (answer phones/take messages, scan, fax and copy, etc.) Schedule appointments Greet/direct clients and visitors upon arrival Check clients in and out on electronic health record system File documents in patient charts Coordinate drop-offs and pickups of transportation services Provide support to the clinical team and chart maintenance Maintain confidentiality and comply with HIPPA regulations Perform other related duties as assigned by the Office Manager and Program Administrator Qualifications Must be bilingual in English and Spanish High school diploma or equivalent is required 1 to 2 years of reception experience in a fast-paced office, preferably in medical or community mental health office, is required Must be proficient in MS Office (Outlook, Word, and Excel) Must have the ability to learn new software Possesses the personality and demeanor to work with difficult clients Must be detail-oriented and have the ability to multi-task Must be a team player Thrives under pressure in an outpatient client environment 1 form of picture ID (non-expired) Unexpired passport: OR Driver's License AND Social Security Card; OR State ID Card AND Social Security Card Additional Information The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values of NYPCC Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism Can develop and sustain safe, positive, and productive work habits and demonstrate compliance with NYPCC policies and procedures NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. NYPCC is an Equal Opportunity Employer Salary: $19.00-$20.00 Compensation commensurate with experience and qualifications.