Senior Coordinator - Executive Support

Senior Coordinator - Executive Support

The Senior Coordinator, Executive Support provides high-level executive and administrative support for the Office of the President, exercising independent judgment, discretion, and professionalism in managing sensitive requests, complex schedules, confidential materials, executive logistics, and high-level constituent interactions. The position supports the effective operation of the office by assessing priorities, resolving administrative issues, recommending process improvements, and ensuring accurate, timely, and confidential support for senior leadership and presidential office functions.

Responsibilities

• Provides executive-level administrative support to office leadership, including calendar management, database and contact management, travel research and booking, event staffing, and telephone coverage.
• Contributes to executive-level administrative support to the President and to office leadership, including managing meetings and contacts databases, making venue reservations, coordinating logistics, preparing meeting materials, ensuring up to date internal record keeping and documentation, and providing support for complex and evolving presidential and executive calendars.
• Opens, closes, and manages all aspects of the reception area of the Office of the President suite in Low Library, ensuring excellence in the visitor experience: Welcomes and assists visitors, answers and manages multiple phone lines, and relays messages with sound judgment and professionalism. Ensures the highest level of diplomacy and discretion in all interactions.
• Serves as a key point of contact within the office for senior University administrators, Deans, Trustees, and other high-level constituents.
• Promotes collaboration and operational excellence across the office, ensuring efficiency, accuracy, and high-quality work product.
• Assumes other responsibilities as assigned.

Minimum Qualifications

Bachelor's degree required. Minimum 2 years of related experience.

Additional Position-Specific Minimum Qualifications

• Demonstrated knowledge of modern office practices and procedures.
• Must be punctual and available to work occasional early mornings, evenings, and weekends, as needed.
• Excellent judgment, tact, and discretion in handling confidential matters.
• Strong customer service orientation and superior verbal and written communication skills.
• Proven ability to manage multiple tasks and competing priorities.

Preferred Qualifications

Prior experience supporting an executive level office or position strongly preferred.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.