Senior Analyst, Business Process Improvement - Hybrid

Job Title: Senior Analyst, Business Process Improvement - Hybrid



Duration (Contract): 3 Months



Client Location: O Fallon, Missouri (Main Campus)

Location Preference: Hybrid

Job Description:

As a Senior Analyst, Business Process Improvement, you will design and implement practical automations that reduce the manual administrative work required to operate Product Excellence. The role will focus on automating recurring activities such as creating documents and standard artifacts, generating folders and workspace structures, sending templated or event-triggered email outreach, routing approvals and requests, creating, and updating SharePoint records, sending reminders and follow-ups, and connecting information across Microsoft 365 and related platforms. The objective is to remove repetitive coordination work so Product Excellence teams can spend more time on analysis, decision-making, and execution. This is a hands-on delivery role combining process design, business analysis, and Power Platform development.

Responsibilities:

Process Analysis & Design:

• Map current Product Excellence workflows and identify repetitive manual activities.

• Identify opportunities to eliminate manual document creation, email outreach, folder setup, data entry, reminders, and workflow coordination.

• Work with process owners to understand triggers, inputs, business rules, approvals, and expected outputs.

• Design simple future-state workflows that clearly define what should happen automatically and what still requires human judgment.

• Document requirements, process flows, and standard operating procedures.

• Prioritize opportunities based on business value, implementation effort, complexity, and risk.

Required Skills, Experiences, Education and Competencies:

• Automation Development: Design, build, test, and deploy automations using Power Automate, Power Apps, SharePoint, and Microsoft 365.

• Document creation: Automatically generate standardized Word, PowerPoint, Excel, PDF, or other business artifacts using information submitted through forms, lists, or workflow triggers.

• Folder and workspace creation: Automatically create SharePoint folders, Teams structures, Evidence Lockers, and associated templates when new work is initiated.

• Email outreach: Automatically generate and send standardized emails based on events, deadlines, approvals, status changes, or predefined outreach campaigns.

• Reminders and follow-ups: Automatically notify owners of outstanding actions, approaching deadlines, missing information, or required validations.

• Approvals and routing: Route requests, documents, or decisions to the appropriate stakeholders and capture resulting approvals or responses.

• Record creation and updates: Automatically create or update SharePoint Lists and other structured records based on workflow activity.

• Artifact management: Create, name, store, organize, and maintain recurring governance and Product Excellence artifacts.

• Cross-platform workflows: Connect Microsoft 365 tools with platforms such as Monday.com where technically appropriate.

• Priority Product Excellence Use Cases

The hourly range for roles of this nature are $50.00 to $60.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.