Remote Customer Retention Specialist
Trupanion, medical insurance for cats and dogs
Trupanion in the United States is seeking a Customer Retention Specialist to support policyholders via inbound calls and email, focusing on ongoing coverage and renewals. The role requires empathy, active listening, and the ability to navigate multiple systems.
This full-time position follows Pacific Time hours, with weekend work and a training period. A P&C license in your state is required or licensing support provided; remote-friendly with opportunities to hybrid in Seattle.
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