Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Customer Retention Specialist

Trupanion, medical insurance for cats and dogs

Trupanion in the United States is seeking a Customer Retention Specialist to support policyholders via inbound calls and email, focusing on ongoing coverage and renewals. The role requires empathy, active listening, and the ability to navigate multiple systems.

This full-time position follows Pacific Time hours, with weekend work and a training period. A P&C license in your state is required or licensing support provided; remote-friendly with opportunities to hybrid in Seattle.

#J-18808-Ljbffr
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Remote Customer Retention Specialist in United States vacancy
  •  ...Achieve Test Prep is seeking a dedicated Retention Specialist to join our Customer Success Team in a fully remote role outside the USA. You will use proven retention strategies to keep students engaged, collect payments where needed, and solve issues that influence cancellations... 
    Remote work
    Work from home

    Achieve Test Prep

    United States
    4 days ago
  • Joanna Kierys State Farm Agency is seeking a Customer Retention Specialist to support ongoing customer relationships, renewals, and office growth in Hinsdale, IL. The role emphasizes outreach, policy renewals, and maintaining strong client connections. Ideal candidates... 
    Remote job
    Work at office
    Flexible hours

    Joanna Kierys

    Hinsdale, IL
    1 day ago
  •  ...“no”? Achieve is seeking a dedicated and experienced Retention Specialist to join our Customer Success Team. This is a highly competitive opportunity...  ...available weekdays between 10 AM and 8 PM Eastern. Remote: 100% Online; home-based OUTSIDE of the USA . #J-1880... 
    Remote work
    Hourly pay
    Full time
    Work from home
    Monday to Friday
    Flexible hours
    Shift work
    Weekday work

    Achieve Test Prep

    United States
    4 days ago
  •  ...Globe Life is seeking a full-time Customer Retention Representative to work remotely, Monday through Friday. You will handle inbound calls from policyholders considering cancellation and perform outbound follow-up on lapsed policies, explaining coverage and billing details... 
    Remote work
    Full time
    Monday to Friday

    Ctpberk

    United States
    4 days ago
  •  ...DIRECTV is seeking a Customer Service Representative (CSR) focused on retention to support customers remotely. You will engage in empathetic, consultative conversations to retain services, resolve issues, and improve processes in a fast-paced virtual environment. You... 
    Remote work

    DIRECTV

    United States
    3 days ago
  •  ...American Income Life Insurance Company is seeking a Customer Retention Representative to maintain our customer base by engaging with policyholders...  ...considering cancellation or with lapsed statuses. This remote role emphasizes relationship-building, empathetic communication... 
    Remote work

    300 American Income Life Insurance Company

    United States
    2 days ago
  • $18.22 - $25.45 per hour

     ...DIRECTV is seeking a Customer Service Representative—Retention for a remote role in the United States. You’ll handle calls, use sales skills, and resolve complex issues to keep customers satisfied. You’ll need 6 months to 1 year of CS experience, familiarity with Windows... 
    Remote work
    Hourly pay

    DIRECTV

    United States
    4 days ago
  •  ...DIRECTV is seeking a Customer Service Representative focused on retention to work remotely with a quiet home setup. You will handle calls, resolve issues, and upsell services while maintaining high customer satisfaction. The role requires 6 months to 1 year of customer... 
    Remote work
    Weekend work

    DIRECTV

    United States
    21 hours ago
  •  ...Sam Boyce State Farm is seeking a Customer Retention Specialist to support ongoing customer relationships, focusing on outreach, policy renewals,...  ...personalized support. The position offers flexibility with remote work options after 90 days and the potential for career... 
    Remote work

    Samantha Boyce - State Farm Agent

    Semmes, AL
    4 days ago
  •  ...Location: Texas, United States Retention Specialist REMOTE | US About Us Property Leads delivers high-quality, motivated seller leads to real estate...  ...fast, we're data-driven, and we care about results. Our customers are investors running real businesses on the leads we sell... 
    Remote work

    Property Leads LLC

    New York, NY
    4 days ago
  • $18.22 - $25.45 per hour

    DIRECTV is seeking a Customer Service Representative focused on retention to work from home in the United States. You will answer calls, resolve issues, and use sales expertise to recommend solutions, supporting customers while preserving their service. The role requires... 
    Remote job
    Hourly pay
    Work from home

    DIRECTV

    Salem, OR
    1 day ago
  • Henry Abanonu - State Farm Agent is seeking a Customer Retention Specialist in West Hollywood, California, to support ongoing customer relationships and contribute to office growth. The ideal candidate is a natural relationship-builder, dedicated to providing excellent... 
    Remote job
    Work at office
    Work from home
    Flexible hours

    Henry Abanonu - State Farm Agent

    West Hollywood, CA
    2 days ago
  • $44k - $52k

     ...community-driven growth rooted in real customer outcomes. To date, businesses...  ...countries, HighLevel operates as a global, remote-first organization built for speed and...  ...Blog Posts Who You Are As a Customer Retention Specialist , you're going to be customer-obsessed... 
    Remote work
    Worldwide

    High Level Services

    New York, NY
    3 days ago
  • $47.84k

     ...encouraged to be themselves. Join Our Customer Retention Team: Meaningful work impacting pets'...  ...Care, Sales, Retention, and Team Support Specialists who work together to deliver...  ...engagement, connection, and collaboration in a remote environment. At Trupanion, we believe... 
    Remote work
    Hourly pay
    Permanent employment
    Full time
    Casual work
    Work at office
    Home office
    Work visa
    Relocation package
    Monday to Friday
    Flexible hours
    Shift work
    Night shift
    2 days per week

    Trupanion

    Remote
    13 days ago
  •  ...day, you’ll fit right in with us . Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute...  ...experience. Previous experience in customer service or account management preferred. This is a remote position.... 
    Remote work
    Full time
    Work at office
    Flexible hours

    Peyton Pettus - State Farm Agent

    Remote
    15 days ago
  • NorthAB LLC is hiring a Customer Solutions Associate to retain and expand business within the current merchant base through strategic...  ..., strong communication, and a solid understanding of customer retention principles. Experience in a call center or sales/retention role... 
    Remote job

    NorthAB LLC

    Tallahassee, FL
    2 days ago
  • $16.35 per hour

     ...overall time management. Ensure customer satisfaction in every...  ...School Diploma or equivalent. Remote work experience is strongly preferred...  ...for VPN use. Upselling or retention experience is preferred....  ...Wyoming. Remote Customer Retention Specialist - Part Time Evening (Job ID‑1... 
    Remote job
    Hourly pay
    Full time
    Part time
    Work experience placement
    Currently hiring
    Work at office
    Work from home
    Monday to Friday
    Afternoon shift

    MaziCTools

    New York, NY
    2 days ago
  • $55k - $75k

     ...Customer Retention Specialist - State Farm Agent Team Member Full Time in Fully Remote - US ~ Competitive Hourly Rate ~ Coaching and Mentorship ~ Opportunity for advancement ~ Paid time off ~401(k) matching ~ Bonus based on performance You May Be a... 
    Remote work
    Hourly pay
    Full time
    Work at office
    Flexible hours

    Sfventura

    Sacramento, CA
    2 days ago
  •  ...time off Training & development You May Be a Great Fit as a Customer Retention Specialist at Sam Boyce State Farm if: You’re the person people call...  ...and Casualty license exam within 30 days of employment. Remote hours will be available after 90 days of employment. Flexible... 
    Remote work
    Work at office
    Work from home
    Flexible hours

    Samantha Boyce - State Farm Agent

    Semmes, AL
    2 days ago
  •  ...~ Paid time off ~ Training & development stomer Retention Specialist (Remote – Washington, DC area) Edwin Ampiah-Addison State Farm...  ...people protect what matters most. This role supports ongoing customer relationships through proactive outreach, policy renewals,... 
    Remote work
    Work from home
    Flexible hours

    Edwin Ampiah-Addison - State Farm Agent

    Washington DC
    29 days ago
  • About the role Remote Recruitment is hiring for a UK based employer. This role focuses...  ...protecting revenue by engaging at risk customers, understanding why they want to leave, and...  ...back and renewal follow-ups Meet monthly retention and save-rate targets What they're... 
    Remote work

    remote work

    New York, NY
    1 day ago
  • Peyton Pettus Agency is seeking a Customer Retention Specialist to support ongoing customer relationships, focusing on outreach, policy renewals, and relationship maintenance. The role is remote, offering opportunities to grow within the team and contribute to retention... 
    Remote job

    Lowratepate

    Monroe, GA
    21 hours ago
  •  ...~ Competitive salary Insurance Customer Service Representative – Hybrid Opportunity...  ...to join our team as a Customer Retention Specialist. This is a service-dominant position...  ...opportunity with a combination of office and remote days. Competitive base compensation... 
    Remote work
    Full time
    For contractors
    Work at office
    Immediate start
    Work from home
    Flexible hours

    Vince Ovecka - State Farm Agent

    Philadelphia, PA
    26 days ago
  • $17 per hour

    Overview Job Title : Customer Retention Specialist Location : Hybrid if living within 30 miles of Santa Ana, CA or Austin, TX (4 days on site/1 day remote), open to remote if outside 30 miles of site locations Comp : $17/hr plus performance based bonus Schedule : M-F 8am... 
    Remote work
    Work at office

    New American Funding

    Santa Ana, CA
    21 hours ago
  • $19 per hour

    Job Description - Customer Retention Specialist (260900) Customer Retention Specialist ( 260900 ) Our Commitment to You At Consumer Cellular, recruiting...  ...@consumercellular.com. While this role is remote, you will still need to reside within 50 miles of one of our... 
    Remote work
    Hourly pay
    16 hours
    Full time
    Part time
    Local area
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Consumer Cellular

    Tulsa, OK
    4 days ago
  • A Global Insurance Company is seeking a Customer Service Representative for a remote role. You will deliver exceptional service to group insurance clients...  ...inbound and outbound calls, and support customer retention. Candidates should have at least 1 year of experience... 
    Remote job

    Arsenault

    Dallas, TX
    2 days ago
  • $45k - $65k

     ...Licensed Insurance Customer Service Representative Remote Customer Retention Specialist | Jeff Sawyer State Farm 100% Remote | Full-Time State Farm Experience Required | Fully Licensed Jeff Sawyer State Farm is seeking an experienced State Farm professional to join... 
    Remote work
    Full time
    For contractors
    Work at office

    Jeffrey Sawyer - State Farm Agent

    Morrisville, PA
    3 days ago
  • $40k - $60k

    Customer Retention Specialist - State Farm Agent Team Member Full Time in Arlington, TX Replies within 24 hours Health insurance Opportunity for...  ...is an in-office position located in Arlington, Texas. Remote and hybrid work are not available for this role. This position... 
    Remote work
    Full time
    For contractors
    Work at office

    Mysfteam

    Arlington, TX
    3 days ago
  • Benefits: Remote Position Opportunity for advancement Paid time off...  ...Remote Licensed Insurance Customer Service & Sales Representative...  ...Remote | Full-Time | Customer Retention & Inside Sales Agency Office:...  ...remote Customer Retention Specialist position. You'll help existing... 
    Remote work
    Full time
    For contractors
    Work at office

    Meghan MacDonald

    Cuyahoga Falls, OH
    1 day ago
  • $37.44k - $43.68k

     ...What The Role Is: In this Retention and Customer Service Representative role, you will be a Retention Specialist whose role is to retain a customer who wants to cancel their...  ...location during training then will be fully remote once graduated from training: 8880 Esters... 
    Remote work
    Hourly pay
    Full time
    Temporary work
    Work from home

    ADT

    Remote
    8 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Customer Retention Specialist. Be the first to apply!