Office Assistant 2

Job Description

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged To Apply. Welcome to the Department of Health! We'd be delighted to have you join our team. If you envision yourself in this role and are ready to start an exciting career with us, apply today! This position is open to Alaskan Residents only. Please check out the residency definition to determine if you qualify. What you will be doing: In this role, you'll be a key part of supporting the Fairbanks Public Health Center and the local community. You'll have the opportunity to provide customer service, work with medical records and data, collaborate with healthcare providers and off-site clinics, and take on a variety of administrative responsibilities. If you're looking for a rewarding position where your work truly matters, we'd love to connect with you. For more about what we do for Alaska, please visit our recruitment video:

Our organization, mission, and culture: As a member of the Section of Public Health Nursing, you will contribute every day to the improvement of the health of Alaskans and their families. The Division of Public Health exemplifies these values:

• Accountability: We are committed to responsible use of human, financial, and environmental resources.
• Respect: We provide services without discrimination or judgment.
• Human Potential: We are committed to developing each Alaskan's potential as a healthy individual as well as fostering strong, healthy communities.
• Integrity: We are honest and ethical in all we do.
• Scientific Excellence: We are committed to adding to and contributing to the body of scientific knowledge and using the best available knowledge and data to set public health policy.

The benefits of joining our team: Become a member of an innovative team that collaborates with communities across Alaska to create meaningful contributions to the public's health. Learn and grow in the Last Frontier while making a difference where we live, work, and play. Enjoy excellent benefits, including meaningful work, generous leave accrual, and 12 paid holidays annually. For more in-depth benefit information, please go to:

The working environment you can expect: This position is based at 1025 W Barnette St in Fairbanks, Alaska—known as the Golden Heart City for its warm hospitality and vibrant cultural history. Nestled in the Interior and just 120 miles south of the Arctic Circle, Fairbanks offers spectacular views of the northern lights, the midnight sun, and stunning natural landscapes. From dog sledding and hot springs to riverboat cruises and local arts, Fairbanks provides a unique blend of adventure, community, and year-round activities.

Who we are looking for: The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:

• Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Special Notice: A valid Driver's License is required at the time of appointment.