Restaurant Server/Banquet Support (Part-Time) Hilton Garden Inn Sacramento Airport Natomas

Job Description

Job Description

Position Summary

WS Management is seeking a friendly, professional, and service-driven Restaurant Server & Banquet Support team member to help deliver exceptional guest experiences in our hotel restaurant and event spaces. This role supports both à la carte dining and banquet/event operations, ensuring consistent, high-quality service with a positive and welcoming attitude. The ideal candidate provides outstanding food and beverage service, supports daily restaurant operations, and assists with banquet/event setup and execution. This position plays a key role in creating memorable guest experiences through excellent service, attention to detail, and teamwork.

Duties/Responsibilities

• Provide exceptional guest service with a positive, professional, and friendly attitude.
• Accurately take food and beverage orders and use proper serving techniques.
• Serve alcoholic and non-alcoholic beverages per state/local regulations.
• Upsell menu items and promotions to enhance the guest experience and increase revenue.
• Follow all cash-handling and POS procedures.
• Maintain cleanliness and organization of the restaurant, server stations, and banquet areas.
• Support event setup including table linens, place settings, service stations, and equipment.
• Clear tables, replenish supplies, and ensure all food & beverage areas remain stocked.
• Assist guests with menu questions, dietary needs, and recommendations.
• Process payments and issue receipts accurately.
• Follow all health, safety, sanitation, and liquor regulations.
• Collaborate with team members and support a culture of cooperation and professionalism.
• Perform side work and additional duties as assigned, including cross-training.

Qualifications

• 1+ year of restaurant serving or food & beverage experience preferred
• 2-4 years of hospitality experience highly preferred
• Ability to stand, walk, lift, bend, and carry items (up to 30 lbs.) throughout the shift
• Strong communication skills and a guest-first mentality
• Ability to handle fast-paced service environments with professionalism
• Ability to follow processes, take direction, and work as part of a team
• Strong attention to detail and accuracy
• Must meet legal requirements for serving alcohol
• Ability to operate POS systems and basic computer applications
• Must be able to work flexible hours including nights, weekends, holidays, and event days

The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, or other protected class. Those who are ineligible to work in the United States will not be considered.