Customer Service Representative

Customer Service Representative

We are seeking a detail-oriented Customer Service Representative to provide exceptional customer support and assist with billing, account maintenance, and administrative functions. This role serves as a key point of contact for customers, helping resolve inquiries while ensuring accurate recordkeeping and efficient office operations. Pay: Up to $20.00 per hour DOE

Qualifications:

• High School Diploma or GED
• Minimum 2 years of office clerical or customer service experience
• Valid driver's license
• Proficiency with Microsoft Word, Outlook, and general computer applications
• Typing speed of at least 50 WPM
• Strong communication, customer service, and organizational skills
• Attention to detail and ability to perform basic arithmetic calculations

Key Responsibilities:

• Assist customers with billing, account, and service inquiries
• Answer phones and route calls appropriately
• Process payments, maintain records, and assist with billing activities
• Manage customer accounts, service requests, and work orders
• Generate reports and maintain accurate customer information
• Support office operations through filing, data entry, and administrative tasks
• Maintain CMMS records and tracking information