Production Coordinator I

Production Coordinator I

To ensure that the finished product leaving the company meets the requirements of the customer as defined by the customer's purchase order, scope of work, or special instructions. The Production Coordinator I will perform administrative functions pertaining to the operation of the company and the safety of company personnel.

Primary Duties & Responsibilities:

Data entry for service work and engineered product with attention to detail and timely execution

Coordinate field service ensuring that technicians assigned have proper credentials to enter customer sites, including scheduling Safety Council training

Input purchase orders for materials required to complete orders and issue POs to vendors

Routinely communicate with vendors to monitor delivery dates

Communicate with the customer any unforeseen delays or issues with the field service order

Confirm terms & conditions on the customer's PO matches the sales order to ensure accurate billing

Release appropriate lines for invoicing and attach proof of delivery to sales order

Process invoices and distribute them via mail, email, or customer portal

Enter Field Service Report hours into ADP daily

Enter hours onto Field Service Man Hour Tracking Spreadsheet

Approve time for all technicians and temps on ADP for each pay period

Update Contract Labor report weekly and send to corporate

Perform other administrative duties as required

Positional Requirements & Qualifications:

Education & Experience:

HS Education or GED equivalent

Solid understanding of basic bookkeeping and accounts receivable principles

Skills & Abilities:

Successful completion of Channel Connect Valve University 1, 2, and 3 for assigned product vertical(s)

Successful completion of shop orientation hours for assigned product vertical(s)

Demonstrate understanding and compliance with all applicable quality standardization procedures

Successful completion of Technical 101 training for assigned product vertical(s)

Successful completion of the Customer Service Soft Skills training class

Successful completion of the Production Coordinator I learning path in LinkedIn Learning

Successful completion of the level I written test for assigned product vertical(s)

Oracle competency

Effective time-management

Detail-oriented

Self-Motivated

Highly organized

Must be able to travel and have a clear driving record in accordance to company driving guidelines

Clear background check and drug/alcohol screening

Essential Physical Functions:

• Travel: less than 5%
• Lifting up to 20 pounds
• Bending, stooping, walking