Front Desk Agent

Tandem Hospitality Group LLC

Front Desk Agent

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

JOB DESCRIPTION: The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!

JOB RESPONSIBILITIES:

Consistently provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Check in and out hotel guests in a confident, professional and friendly manner
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
Complete all items on appropriate checklist by end of shift
Follow established key control policy
Ensure proper credit policies are followed and verify credit limit report
Submit all lost & found articles accompanied by a completed lost & found report
Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services
Knowledgeable of fire and emergency procedures
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty
Monitor room availability throughout the day
Review daily the selling status of the hotel using yield management system
Performs all other duties as directed by immediate supervisor
Contact with other departments to ensure that hotel services are coordinated to provide the best in guest satisfaction
Performs other duties as assigned, requested or deemed necessary by management

JOB QUALIFICATIONS:

High school diploma or equivalent; and six months to one-year related experience and/or training
Ability to read, analyze, and interpret procedure manuals
Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to operate the Property Management System, capture email, and use the PBX system. Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
The employee must occasionally lift and/or move up to 25 pounds.

Location: Origin Baton Rouge

Req Number: GUE-26-00083

This position is currently accepting applications.

Tandem Hospitality Group LLC

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Front Desk Agent in Baton Rouge, LA vacancy

Front Desk Agent-Embassy Suites Baton Rouge, LA
...Front Desk Supervisor The Front Desk Supervisor is responsible for assisting the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting...
Suggested
Local area
Immediate start
Flexible hours
Shift work
Afternoon shift
Weekday work
Blue Sky Hospitality Solutions
Baton Rouge, LA
1 day ago
Medical Receptionist
...A busy healthcare clinic is seeking a professional and detail-oriented Medical Receptionist to support front desk operations, patient registration, insurance verification, payment collection, and overall patient flow. This role is ideal for someone with strong customer...
Suggested
Work at office
Revel Staffing
Baton Rouge, LA
1 day ago
Dental Receptionist
$16 - $18 per hour
Position Type: Temp-to-Hire Schedule: Monday–Thursday | 7:15 AM – 5:00 PM Pay: $16.00–$18.00/hour (DOE) Job Summary We are seeking a friendly, organized, and customer-focused Dental Receptionist to join our team. This temp-to-hire opportunity is ideal for someone with ...
Suggested
Temporary work
Work at office
Lofton Security Services
Baton Rouge, LA
2 days ago
Medical Office Receptionist
About Us: The Emerge Center is a non-profit organization dedicated to serving the community by empowering children with autism and individuals with communication challenges to achieve independence through innovative and family-centered therapies. Position Overview...
Suggested
Work at office
The Emerge Center
Baton Rouge, LA
4 days ago
Office Clerk
...route items appropriately Assemble outgoing mail by stuffing envelopes, affixing postage, and packaging bulk items Support front desk operations by managing the telephone switchboard, transferring calls, taking messages & providing general information Operate...
Suggested
Full time
Work at office
Local area
Remote work
Relocation
Relocation package
Kmrg
Baton Rouge, LA
1 day ago
Receptionist
...and greet, assist, and monitor visitors Route mail and faxes & various deliveries (UPS, FedEx, Amazon, etc) Perform various front desk duties (Checking clients into the facility, schedule meeting rooms etc) Maintain the copy area Coordinated coverage of the...
Full time
Temporary work
Work at office
Volunteers of America National Services
Baton Rouge, LA
1 day ago
Receptionist
Join Our Team At Campus Federal, our mission is to enhance the lives of our members and the communities we serve. We're looking for a professional, friendly, and service-focused Receptionist to create a welcoming first impression for our members, guests, and visitors...
Work at office
Campus Federal Credit Union
Baton Rouge, LA
1 day ago
Secretary Receptionist
Job Description Job Description We seek an experienced and efficient Secretary to manage our administrative tasks. Your clerical and administrative support will assist office personnel and optimize workflow. Job duties include answering phone calls, organizing files...
Work at office
Haven's Gateway PCA
Baton Rouge, LA
11 days ago
Medical Assistant / Scheduler
$17 - $24 per hour
Medical Assistant / Scheduler Baton Rouge, LA, USA Hourly: $17–$24 per hour Employment Type: Full-Time Schedule: Monday–Friday, 8:30 AM – 5:00 PM Location: On-Site Position Summary: We are seeking a Medical Assistant / Scheduler to support clinical...
Hourly pay
Full time
Monday to Friday
Highflyer Recruiting
Baton Rouge, LA
4 days ago
MEDICAL RECEPTIONIST/PATIENT REGISTRAR
...school diploma or equivalent. Previous experience in a medical office or healthcare setting, preferably in patient registration or front desk operations. Basic knowledge of medical terminology and insurance processes. Proficiency with electronic health record (EHR)...
Work at office
Monday to Friday
RETINA & VITREOUS OF LOUISIANA
Baton Rouge, LA
3 days ago
Patient Coordinator
$15 - $18 per hour
...Learning through TAG UHow You'll Make a DifferenceAs a Patient Experience Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental...
Flexible hours
Night shift
Aspen Dental
Baton Rouge, LA
4 days ago
Front Desk Receptionist
...Capitol House Nursing & Rehab is seeking a Front Desk Receptionists to join our team! Why Join Us? At Capitol House , we invest in our people through an Employee Stock Ownership Plan (ESOP) — a unique benefit that makes you a true employee-owner. As part of our...
Part time
Work at office
Shift work
Weekend work
The Carpenter Health Network
Baton Rouge, LA
11 days ago
Front Desk Worker
...Job Description Job Description Moreau Fitness in Central is currently looking for part time Front Desk Team Members to join our team. Our perfect candidate will be passionate about health and fitness, have amazing customer service skills, be available to work a flexible...
Part time
Flexible hours
Day shift
Afternoon shift
Moreau Fitness
Baton Rouge, LA
15 days ago
Front Desk Clerk
...postings. Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation. Accepts same day and advance reservations as required. Processes guest accounts upon checkout in an efficient and...
Local area
Night shift
L'Auberge Baton Rouge
Baton Rouge, LA
4 days ago
Receptionist - State Farm Agent Team Member
$40k - $45k
...contributions are valued and your career can thrive, we'd love to welcome you to our team. ROLE DESCRIPTION: Laurin Maier - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic...
Base plus commission
For contractors
Work at office
Flexible hours
State Farm
Baton Rouge, LA
3 days ago
Patient Access Coordinator
Employee Type Full-Time Contact information Description Creating Exceptional First Impressions for Every Patient What We're Looking For: Passion for delivering excellent customer service and patient care. Experience in patient access, intake, or registration within a healthcare...
Full time
Work from home
Flexible hours
Baton Rouge General
Baton Rouge, LA
4 days ago
Patient Access Coordinator
Patient Access CoordinatorThe Patient Access Coordinator functions as the initial contact for all incoming patients to the Student Health Center (SHC), including students, spouses, employees (for worker's compensation injuries), campus visitors, and others participating...
Work at office
Flexible hours
Night shift
Louisiana State University
Baton Rouge, LA
1 day ago
Receptionist - State Farm Agent Team Member
$40k - $45k
...Receptionist - State Farm Agent Team Member Laurin Maier - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent...
For contractors
Work at office
Flexible hours
Laurin Maier - State Farm Agent
Baton Rouge, LA
4 days ago
Patient Access Coordinator
...in ensuring a seamless experience for patients, staff, and referral sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency.Your Impact:...
Work at office
Local area
Hanger
Baton Rouge, LA
3 days ago
Receptionist - State Farm Agent Team Member
$35k - $45k
...Responsive Recruiter Mitch Mula - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate...
For contractors
Work at office
Mitch Mula - State Farm Agent
Baton Rouge, LA
4 days ago
Scheduler
$16 - $17 per hour
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity...
Hourly pay
Minimum wage
Full time
Work at office
Remote work
Monday to Friday
Shift work
1 day per week
Conduent
Baton Rouge, LA
4 days ago
Scheduler
About Us We perform installation, rigging, millwrighting, and maintenance for manufacturing and industrial markets across the Southeast. Job Summary Southern Industrial is looking for a scheduler who creates and manages schedules for large and/or complex industrial...
Full time
For subcontractor
Work at office
EMCOR Group
Baton Rouge, LA
2 days ago
Procedure Scheduler
Procedure Scheduler We are seeking a highly organized and detail-oriented Procedure Scheduler to join our team. The ideal candidate will have excellent communication skills and the ability to multitask in a fast-paced healthcare environment. In this role, you will be...
Work at office
Local area
The Spine Hospital of Louisiana
Baton Rouge, LA
5 days ago
Senior Scheduler
$145k - $165k
Overview: The Senior Construction Scheduler is responsible for developing, maintaining, and analyzing detailed construction schedules to ensure projects are delivered on time and within contractual requirements. This role works closely with project managers, superintendents...
Daily paid
Full time
Contract work
Temporary work
Work experience placement
For subcontractor
Work at office
Local area
Flexible hours
Shift work
MasTec Industrial
Baton Rouge, LA
1 day ago
Senior Scheduler
Careers Senior Scheduler Baton Rouge, Louisiana Garveris looking to add a Senior Project Scheduler to our growing company with our Enterprise Solutions Scheduling Services Team. Overall, this position will be responsible for developing, reviewing, and maintaining...
Contract work
Work experience placement
Work at office
Flexible hours
Garver Engineering
Baton Rouge, LA
3 days ago
Senior Scheduler
Position Overview Power your future with Qualus in our Program Management department as a Senior Scheduler. As a Senior Scheduler you will support the development and protection of project schedules related to complex electric utility projects - Transmission, Distribution...
Full time
Temporary work
Work experience placement
Work at office
Remote work
Flexible hours
Qualus
Baton Rouge, LA
1 day ago
Clerical Support Medical Assistant (MA)
...experience in the home health field preferred;Knowledge of medical terminology preferred.Job Duties:Greet customers and vendors at the front deskAnswer incoming callsCreate admit packets for clinical staffKeep up with office supplies and ensure fax and copier are operating...
Full time
Work at office
STAT Home Health by The Carpenter Health Network
Baton Rouge, LA
5 days ago
Legal Receptionist
...established and highly respected law firm is seeking a polished and dependable Receptionist to join their team! This is more than a front desk role—it’s an opportunity to build a long-term career within a firm that actively invests in its people and treats it's team like...
Full time
Work at office
Remote work
Strategic Recruitment Solutions
Baton Rouge, LA
5 days ago
Front Desk Clerk
...postings. Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation. Accepts same day and advance reservations as required. Processes guest accounts upon checkout in an...
Local area
Night shift
PENN Entertainment
Baton Rouge, LA
1 day ago
Patient Registration Clerk
$15 - $20.16 per hour
About the Job Join RKM and make a difference! Since 1999, our mission is to provide open access to quality patient centered healthcare in the communities in which we live. RKM Primary Care is a Federally Qualified Health Center with 10 clinics in 5 parishes. Job...
Hourly pay
Full time
Monday to Friday
RKM Primary Care
Port Allen, LA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Desk Agent. Be the first to apply!