IT Service Desk Lead: Multi-Channel Support
Florida State College at Jacksonville
Florida State College at Jacksonville is seeking a Technical Service Desk Supervisor to oversee the Technical Service Desk Team. The ideal candidate will possess a Bachelor's degree in Information Technology along with supervisory experience and strong technical skills. This role demands excellence in customer support across multiple channels and involves data analysis, performance reporting, and compliance management. Candidates should have experience with service management tools like Jira and Genesys. The position is immediately available. #J-18808-Ljbffr
Vacancy posted 4 hours ago
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