Dental Front Desk Assistant

Job Description

Job Description

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Paid holidays

Dental Front Desk Assistant - Charlotte, NC
Our established general dentistry group in Charlotte, NC seeking a friendly and dependable Front Desk Assistant to support front office operations and help provide an excellent patient experience. 

What We’re Looking For:

• Minimum 1 year of dental front desk experience
• Experience with scheduling, patient check-in/check-out, and front desk workflow 
• Knowledge of dental insurance, billing, and patient accounts preferred 
• Strong communication, customer service, and multitasking skills 
• Positive, professional, and team-oriented attitude 

What You'll Do:

• Welcome and assist patients in a friendly, professional manner
• Answer phone calls, respond to messages, and schedule appointments
• Support patient check-in/check-out and maintain accurate patient records 
• Maintain accurate patient records and update systems as needed
• Assist with insurance verification, billing, collections, and account follow-up 
• Ensure the front desk is clean, organized, and welcoming
• Deliver excellent customer service and resolve patient inquiries promptly
• Work closely with the clinical and administrative team to support patient care 

What We Offer:

• Pay: $19–$23/hour, based on experience
• Benefits: medical, dental, vision and life insurance 
• 401(k)
• Paid time off

Schedule:

• Monday through Friday 
• Daytime hours 
• 8-hour shifts 
• In-person position