District Account Manager

Job Description

District Account Manager

Location: Miami, FL

Company: Securitas Security Services USA, Inc.

About Us

Securitas Security Services USA, Inc. is the global leader in providing security solutions. Our mission is to help companies protect their most important assets. By combining state-of-the-art technology with exceptional personnel, we create custom security solutions tailored to our clients' needs. We are currently seeking a dedicated and dynamic District Account Manager to oversee our clients' facilities in Miami, FL.

Position Summary

As a District Account Manager, you will support multiple key global clients by delivering best-in-class security services. You will lead a team of supervisors and security officers, engaging with senior client stakeholders and managing security projects to meet performance, conduct, and behavioral standards. The role requires a tactical leader capable of executing projects on time, within budget, and aligned with predefined objectives.


Bilingual (English/Spanish) skills are strongly preferred due to the client and employee population in the Miami area.

Key Responsibilities

• Manage day-to-day operations of the site security team, including scheduling, training, counseling, mentoring, and performance management.
• Ensure compliance with operational standards, company policies, and client expectations.
• Act as the primary point of contact for client representatives, addressing concerns and maintaining strong relationships.
• Oversee security projects from initiation to completion, ensuring they meet objectives and quality standards.
• Implement solutions to enhance efficiency, safety, and security protocols.
• Maintain operational excellence by achieving key performance indicators (KPIs) and service level agreements (SLAs).
• Develop and execute training programs and standard operating procedures for security personnel.
• Conduct audits, manage access control systems, and ensure compliance with safety regulations.
• Lead by example, demonstrating Securitas' core values of Integrity, Vigilance, and Helpfulness.

Qualifications

• Previous management and leadership experience in a security or similar environment.
• Strong operational and management skills, including planning, organizing, and decision-making abilities.
• Experience in employee scheduling, training, and performance management.
• Customer service management experience with a proven track record of delivering superior service.
• High-level qualifications in risk management and avoidance (preferred).
• Excellent communication and interpersonal skills.
• Demonstrated ability to innovate and drive positive change.
• Professionalism, ethical conduct, and integrity.
• Adaptable and data-driven with strong problem-solving skills.
• Bilingual in English and Spanish strongly preferred.

Benefits

Securitas offers a competitive salary of $60,000-$65,000 along with a comprehensive benefits package, including:

• Motor Vehicle Allowance of $800/month
• Medical, dental, vision, and life insurance, along with 401K and 5 accrued PTO days
• Career development opportunities and training

"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."

#AF-SSTA

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.


Benefits include:

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.


Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

About the Team

Our Company Mission:


Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.


Our Values:


Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.


Integrity:


Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.


Vigilance:


Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.


Helpfulness:


As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.