Senior Clinic Manager- Plastic Surgery

Overview

Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion

Who we are

With over 100 cutting-edge outpatient center locations dedicated to providing exceptional patient care while fostering a collaborative work environment our buckeye team includes more than 1800 nurses medical assistants physicians advanced practice providers administrative support staff IT specialists financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP) youll be an integral part of a team committed to advancing healthcare education and professional growth.

Our culture

At OSUP we foster a culture grounded in the values of inclusion empathy sincerity and determination. We meet our teams where they are coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and thats why we offer our employees a flexible competitive benefit addition to medical dental vision health reimbursement accounts flexible spending accounts and retirement we also offer an employee assistance program paid time off holidays and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee you will be eligible for these various benefits depending on your employment status.

Due to our continued growth to provide health care to the Columbus area we are currently expanding our leadership team and seeking a Senior Clinic Manager.

Responsibilities

What will you do

As a Senior Clinic Manager at OSU Physicians you will have an opportunity to lead operations positively impact patient care and build your clinical team with the support of senior leaders. Independently provides overall administrative direction and coordination of clinic(s) while serving as liaison with all levels of administration physicians patients and outside organizations to coordinate clinic business accomplish directives and to facilitate resolution of problems.

• Develops recommends implements and maintains an overall organizational structure systems and staffing plan to effectively accomplish the goals and objectives of the clinic(s); ensuring timely and resource-efficient responses to clinic needs.
• Manages all aspects of clinic operations while controlling labor costs and clinic expenses.
• Maintains functional knowledge of staff responsibilities.
• Manages assigned staff including but not limited to hiring training supervising employee engagement performance management and setting expectations scheduling and approving payroll.
• Initiates coaching disciplinary action and performance improvement planning utilizing direct and open communication in order to address violations of policy and/or poor behavior or performance.
• Ensures new and existing staff attend and successfully pass Ambulatory Skills Orientation in accordance with established expectations.
• Analyzes reports prepares summary and develops plans for improvement of financial results clinic productivity and operational benchmarks executing change as appropriate.
• Oversees all registration scheduling and building/managing provider template functions to maximize clinic outcomes in collaboration/coordination with the Corporate Central Access team.

Qualifications

What are we looking for in our next new hire

• A Bachelors degree or an equivalent combination of education and relevant experience.
• 2 years of direct managerial or supervision experience preferably in a clinical setting.
• Strong interpersonal organizational communication leadership and customer service skills.
• Demonstrate a high level of professional integrity and interpersonal skills to handle sensitive and confidential situations.
• Ability to interact communicate and follow-up with individuals at all levels of the organization in a timely manner with poise tact and diplomacy.
• Strong organizational communication leadership and patient experience skills. Ability to work independently in a fast-paced dynamic environment.
• Proficient in word processing and spreadsheet software.
• Knowledge of medical office operations and systems; familiar with guidelines regarding patient confidentiality issues OSHA Joint Commission customer service and knowledge regarding the clinical operations and needs of a medical facility.

Pay Range

USD $89611.59 - USD $134417.39 /Yr.

Required Experience:

Manager